Motor Vehicle Service Representative
Resume:
Candace R. Teel
**** ********* **. ******, ***** 77379 ***************@*****.***
TECHNICAL SKILLS:
Microsoft Office Word, Outlook, and Excel
EDUCATION:
Klein High School, May 2001 Concentrations: Cosmetology
PROFESSIONAL EXPERIENCE:
New Jersey Motor Vehicle Commission October 2024 - Present
Records Technician 3 Motor Vehicles
Provides support and answers to customers and employees who typically have technical issues
Help customers trouble shoot over phone lines; taking about 70 + calls a day
New Jersey Motor Vehicle Commission May 2018 – October 2024
Motor Vehicle Technician 1
Inputting customer car titles into the system
Reviewing special/foreign car titles
Assisting customers questions and concerns
New Jersey Motor Vehicle Commission May 2017 – February 2018
Motor Vehicle Technician
Process truck driver’s medical certification
Edit/ Overwrite drivers’ information
Collaborate with the BUS Unit on processing medical certification
New Jersey State Child Support January 2014 – May 2017
Customer Service Representative
Handles calls from clients regarding child support cases
Assist customers with information for funds that would be applied to the account
Provided customers with the necessary steps to help resolve issues with their case
Assist customers in applying payments to their account and access when payments are made
Process incoming and outgoing mail
Performs administrative duties for the office
Sent modification documents over to the case workers.
Praxis Educational Testing Service October 2010 – November 2014
Customer Service Representative
Informed customers of upcoming test dates
Assisted customers with inquiries regarding test location, scoring process and prices
Set up accommodations for those with disabilities and health-related needs
Informed customers of final test score
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