Risk Management Cyber Security

Merri Sandoval

Hillsboro, OR *****

971-***-**** ********@*****.***

https://www.linkedin.com/in/merrisandoval

ENTERPRISE RISK MANAGEMENT

Seasoned Professional with over 35 years of expertise in Consumer Lending; adept at solving complex business challenges and driving operational efficiencies through innovative solutions. Proven track record of delivering impactful results by leveraging data analysis and process improvement strategies. Passionate about fostering technology and business collaboration to unlock value and enhance customer experiences. Skilled in engaging stakeholders across all levels to develop and implement effective strategies. Committed to leading by example and cultivating high-performing teams to achieve exceptional business outcomes.

CORE COMPETENCIES

Risk Management Control Risk Self-Assessment Design Requirements Management Business & System Analytics Process Innovation, Re-Invention Agile Delivery Risk Management Third Party Engagement Management EXAMPLES AND ACHIEVEMENTS IN CORE COMPETENCIES

ENTERPRISE RISK MANAGEMENT

● Designed, implemented and managed RCSA (Risk Control Self-Assessment) programs and risk based testing strategies. Maintained documentation within core governing and reporting systems; ensured adherence to regulatory and business requirements which avoid audit and regulatory issues.

● Implemented Quality Assurance Programs, automating dozens of manual steps in end-to-end risk programs, enabling commonality and establishing consistency across multiple business channels, increasing productivity by 16% and reducing operating costs $1.3m annually..

● Established policies and procedures that improved operational efficiencies across multiple business groups. .

● Supported governing activities to ensure business processes and required documentation remained audit ready. Collaborated with auditors and performed testing and validation evidencing effectiveness in business processes. BUSINESS SYSTEMS ANALYSIS

● Served as bridge between technology and business partners and assure customer requirements are satisfied through the definition, development, implementation and delivery of solutions within a predefined budget.

● Experienced with requirements management, data and systems analysis, as well as test coordination and execution through numerous project assignments; successful through a blend of business and technical skills

● Successful change leader and communicator on all levels – from senior-level sponsors to end users

● Business Continuity leader owner / manager for Consumer Lending business groups. AGILE

● Product Owner for multiple projects; established data-driven documentation system for consumer testing programs to improve data reliability and automated reporting. Prioritised workflows and backlogs to ensure timely and successful delivery of products.

● Supported several projects, provided guidance in developing test scripts, performed user testing, planned and scheduled implementation strategies.

CAREER HISTORY AND FORMAL EDUCATION

2012 – 2024 Wells Fargo Bank, Senior Credit Risk Administrator (Vice President) 2009 – 2012 Wells Fargo Bank, Project Manager

2005 – 2009 Wells Fargo Bank, Business Analyst

1994 - 2005 Wells Fargo Bank, Production Manager

Project Management, Agile Confluence, Business Analytics Cyber Security Awareness Engagement Management, Business Continuity Management, Supervisory Development and Conflict Management, Office Ergonomics

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