Team Lead, Pharmacy Technician, Coordinator

Contact

682-***-**** (Mobile)

*************@*****.***

www.linkedin.com/in/erick-

gonzalez21 (LinkedIn)

Top Skills

Team Management

Process Improvement

Creative Problem Solving

Languages

Spanish (Native or Bilingual)

Erick Gonzalez

Team Lead Pharmacy Technician Coordinator Entrepreneur Keller, Texas, United States

Summary

Highly skilled professional known for strong leadership, resourcefulness, and exceptional communication abilities. With a proven track record in analytical problem-solving. Excel in navigating complex challenges and delivering innovative solutions. Adept at fostering collaboration and driving team success, consistently demonstrating a commitment to excellence in all professional endeavors. Seeking the next opportunity improve my skills while adding value to company's goals.

Experience

Walgreens

Pharmacy Technician, Assistant Team Lead

March 2023 - November 2024 (1 year 9 months)

Northlake, Texas, United States

Enhanced management strategies, leading to improved team metrics and greater individual goal achievement.

Provided high-quality training for new hires, streamlining the onboarding process and equipping team members with the essential skills to succeed in their roles.

Consistently maintained a high volume of medication fulfillment to ensure patients reliably received their prescriptions on time. Applied a double-check system that reduced prescription errors, ensuring patient safety and maintaining trust in the pharmacy services. Cross-trained across multiple departments within the facility to enhance operational efficiency in areas needing support.

Effectively mediated and resolved conflicts within the team, fostering a positive and collaborative work environment that improved team cohesion. Page 1 of 3

Streamlined inventory management processes, resulting in a reduction in medication waste and improved stock availability.

Proven experience operating forklifts safely and efficiently in a fast-paced warehouse environment, including handling materials, loading and unloading shipments while adhering to all safety protocols and guidelines. Cinemark

Theater Team Member

November 2021 - April 2023 (1 year 6 months)

Fort Worth, Texas, United States

Conducted comprehensive training for new hires, accelerating the onboarding process and preparing team members with the skills required to excel in their roles and deliver exceptional customer service.

Implemented in cross-functional team initiatives, improving communication and collaboration across departments to better serve customers. Consistently maintained high customer satisfaction through prompt and effective resolution of customer inquiries and issues, ensuring customer retention and loyalty.

Proficiently mastered various customer service software and tools, promptly repairing any damages, maintaining and troubleshooting systems to enhance efficiency and accuracy in managing customer interactions. Trained across multiple departments within the theater to improve operational efficiency in areas requiring support, resulting in increased customer satisfaction.

Saddle Creek Logistics Services

Material Handler, Team Lead

August 2022 - March 2023 (8 months)

Watauga, Texas, United States

Led the team in identifying and resolving production blockages; significantly increasing production line efficiency, reducing delays and improving overall production timelines.

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Oversaw multiple departments within the facility to improve operational efficiency in areas requiring support, which boosted production by streamlining product processing and packaging.

Executed comprehensive training programs for line workers, enhancing skill levels and reducing onboarding time.

Successfully coordinated with other departments to streamline operations, resulting in improved workflow and better inter-departmental accountability. Streamlined material handling processes, reducing handling time, and significantly improving overall warehouse productivity. Education

Keller Center for Advance Learning

Certificate of Completion, Automobile/Automotive Mechanics Technology/ Technician · (August 2018 - May 2022)

Fossil Ridge High School

High School Diploma, Business Administration, Management and Operations · (August 2018 - May 2022)

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