Data Entry Customer Service

Taquisha Jackson

********@*****.*** 202-***-**** Washington, DC

SUMMARY

Seeking Administrative Coordinator role with 12 years of experience in educational administration, data entry, and customer service. Skilled in coordinating enrollment and compliance tasks, interpreting academic records, and enhancing operations. Proven ability to manage high-volume communications and facilitate educational access for diverse populations.

WORK EXPERIENCE

District of Columbia Public Schools Washington, D.C. Registrar Aug 2017 - Present

• Coordinate student enrollment, registration, and attendance activities, ensuring effective program operations.

• Participate in the development and implementation of enrollment programs, facilitating educational access for a diverse student body.

• Apply strategic approaches to enhance day-to-day operations in line with the Enrollment Growth Plan benchmarks.

• Perform enrollment compliance tasks to adhere to financial, legal, and educational regulations and standards.

• Interpret and evaluate incoming student transcripts to ensure alignment with district academic requirements. Paraprofessional Aug 2015 - Aug 2017

• Assisted in the development and administration of personalized lesson plans to enhance the educational experience of students with disabilities.

• Collaborated with educators and parents to tailor educational strategies, ensuring the accommodation of individual student needs.

• Provided technical support to educators, aiding in classroom management and the facilitation of a dynamic learning environment.

Volunteers of America Alexandria, VA

Receptionist Jun 2012 - Aug 2015

• Managed high-volume communications, efficiently directing telephone and email inquiries to appropriate staff members within a large office setting.

• Facilitated a welcoming environment, ensuring all visitors were promptly greeted and guided to their respective destinations.

• Executed a range of administrative duties including the distribution of mail, dispatch of internal and external communications, and upkeep of professional relationships with external contacts. EDUCATION

Dunbar High School

High School Diploma, General Studies

Washington, D.C.

2002

SKILLS

Stress Management • Time Management • Facilitation • Verbal and Written Communication • Problem Solving • Planning • Analytical • Microsoft Office Suite (Word, Excel, PowerPoint) • Proficiency in Quickbook • Workforce Management Solutions (i.e. PeopleSoft) • Data Entry • Customer Service • MS Office • Organizational Skills • Clerical

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