Human Resources Customer Service
Resume:
Denise M. Wolfe References:
Name, Title, and Phone Number:
Mr. Carlos Washington, Training Recruiter, American Job Bank, 202-***-**** Mr. Paul Gordon, Associate, 202-***-****
Ms. Kristi Rightmeyer, CPS, Director Personnel, 1-865-***-**** X21 Ms. Judy Holt, Advantage, HR Manager, 301-***-**** **************@*****.***
Human Resources:
I am very eager to apply for a position with your company. Since, my key goal in life consists of; education, business, health, customer service and retail environment. My skills involved communication both verbal and written. I am responsible for using the; internet, phone and writing brief memo's regarding policies. Analyzing data and collecting notes to make a comparison. Typing documents and proofreading materials. Administrative Timesheet and Payroll program data. I am the key contact person for management. I am responsible for calling clients, arranging meetings, assisting higher Director with calendars. Finally, all functions of the front desk regarding building issues, information, and social events. My working experience, involved Administrative, Clerical, and Management. I am available for an interview, and I hope that you will be happy to contact me, by email or phone.
Sincerely,
Denise Michele Wolfe
Denise Michele Wolfe
**************@*****.***
2726 Lorring Drive # 304
District Heights, MD 20747
Education: Graduate School, USA, 501 "I" Street S.W., Washington, DC B.S/Business Management, AA/Legal Science Support, 1991, 1989; CPR 2023, Food Demonstrator, 2014, Typing Certificate 40 - 50wpm, Food Demonstrator Certificate 2014 Work Experience:
Garda World Security Agency (august 2022-2024
Fiscal Management Analyst, Social Security Administration Assisted higher analyst revised policy and procedures for Administrative Payment Section. Ability to communicate both written/orally by using ideas and writing clear and effectively. Verified accounts reports for invoice numbers and calculate financial figures. Handle special projects, which may involve analyzing and researching material on the internet. Conduct fiscal studies and gather data for Social Security Administration payment funds. Follow-up on activities, meetings and events for Highlights Reports. Reviewed financial forms; travel vouchers, accounts receivable, requisitions, payroll, human resources benefit and time sheets for accuracy.
Secretary, Department of Health and Human Services I type, and edit document, data entry alpha/numeric and check for grammar. I file document and kept up-to-date in the file management data base. Administrative support, prioritize clerical work assignments for clerical staff. Manages travel orders and schedules for key officials. Key payroll timesheet coordinator for staff. Greet visitors, answer the phone for staff; direct callers to appropriate staff or location. Responsible for processing of checks, date stamp, and filling out documents. Xerox/scan/imaging documents for staff. Prepare a variety of accounts receivable paper work, purchase order. Communicate with staff regarding the normal daily office operations. Equipment, facility, supply and inventory. Administrative support, prioritize clerical work assignments for clerical staff. Manages travel orders and schedules for key officials. Key payroll timesheet coordinator for staff.
Pei Wei Restaurant, Cashier, Customer Service, March 2017 I am responsible for assisting customer with their food order and the menu. I process transactions with credit cards and payments for customers. I am responsible for counting the cash flow of funds available. I keep knowledge of the cash drawer and make sure customers funds are correct. As, cashier the area display is kept neat, and stock inventory items at station. Handle the customer with courtesy and resolve their issues. Rehabilitation Health and Human Services, Dietary Aide, 2016 As Dietary Aide, I am responsible for preparation of guest food order base on their nutrition requirements. Kept a good standing with the guest and their family members with assisted of higher team member; to determine the health intake of food products. Assist the cook, with setup of food trays for the guest. Clean carts and kitchen area utilize. Club Demonstration Services, COSTCO, (CDS) (August 2014 - April 2015) Sales Associate/Food Demonstrator Professionally greet members and introduce store products. Prepare and organize food/products samplers; and demonstrate products step by step to customers. I am responsible for assisting the store manager with sales based on member's needs and interests.
Mystery Shopper Provider Association, (MSPA), (April 2013 - July 2014) Independent Contractor (Specialist in Business, Retail and Management) Retail Review/visit store departments for products and test items. Briefly, interview employees about store trends/techniques for products and/supplies.
Manages travel orders and schedules for key officials. Key payroll timesheet coordinator for staff.
Skills: Administrative Skills: Reporting, analyzing, administrative writing Microsoft Word 2003, Outlook, E-mail, Internet, Basic: PowerPoint, Access, Excel, Typing 45-50 wpm.
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