Customer Service Data Entry

Veroniça Elizabeth Cortez

Cell: 602-***-****

-Mail: veronicacorte465(@icloud.com

Objective:

Pursuing a career as a Customer Service, Bank Services, Data Entry, Child Care, working as a food

service. Assistant benefiting from over 5 years of related experience.

QUALIFICATIONS

Verbal and written abilities in English & Spanish

Exceptional customer service & people skills

Strong time management and organization

Highly alternative to detail and accuracy

Strong Knowledge of Childcare provide to infants, toddlers kids.

Ability to work independently with minimal supervision

Proficient in workplace technology including MS Office Suite, internet and email.

applications.

CERTIFICATION

CPR & First Aid Certified, Fingerprint Clearance Card

EMPLOYMENT

Self Employed

Phoenix, Arizona

Child Care Provider

Performed Child Care for infants and toddlers. Proved the ability to perform well. Provided a

structured environment to enhance the learning of children. Observed and monitored children's play

activities. Communicated with children's parents, and guardians about daily activities, behaviors, and

related issues. Sanitized toys and play equipment.

Magnet Elementary School

Phoenix, Arizona

Food Service

Prepared food and meals for students in a sanitary cafeteria environment. Maintained a sanitary

working area and maintained clean detail when preparing food. Communicated with children and

assisted them with the selection of meals.

PLS

Phoenix, Arizona

Customer Service

Performed Customer Service and Data Entry,knowledge of filing and clerical.

procedures in a team oriented environment. Answered telephones on a multi-line phone system.

Assisted customers with inquiries regarding their service.

Phoenix, Arizona

Pacific Care

Medical Transcripts

Proficiently assisted doctors in Medical Transcripts. Performed data entry and processed customer's

insurance information.

Phoenix, Arizona

Regulus

Data Entry Clerk

Performed Data Entry and 10-key skills. Implemented exceptional customer service among co-

workers and clients knowledge of filing systems and processed mortgage information and

transactions.

EDUCATION

South Mountain Community College

Certificate in Business on Personal Computers

Business on Computer Applications/Ten Key and Keyboarding/MS Office Suite

Phoenix, Arizona

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