Navroza Chaggani
825-***-**** ***********@*****.***
Highly organized and meticulous Accounts Payable/Receivable professional with a proven history in managing high transaction volumes, vendor relationships, and financial reconciliations. Adept at supporting administrative functions, including office management and executive assistance, with experience managing bookkeeping, calendar management, and streamlining processes in fast-paced environments.
Professional Experience
Accounts Payable/Receivable Clerk
Scott Springfield Mfg. Inc Calgary, AB October 2023 - Present
● Process a high volume of invoices weekly across multiple vendors, ensuring timely payments and adherence to company policies and payment terms.
● Conduct full-cycle accounts payable processes, including coding, matching, and posting invoices, obtaining approvals, and issuing payments (cheques, wire transfers, and EFTs).
● Oversee accounts receivable, including generating customer invoices, processing payments, applying cash receipts, and reconciling accounts to ensure accurate financial records.
● Perform monthly, quarterly, and yearly accounts payable and receivable reconciliations, resolving any discrepancies to maintain accurate ledgers.
● Collaborate with procurement, sales, and finance departments to resolve invoice discrepancies, expedite approvals, and address purchase order variances, reducing payment delays.
● Maintain and strengthen vendor relationships by conducting regular statement reconciliations, ensuring any discrepancies are addressed promptly and accurately.
● Monitor and manage the aging of accounts receivable, reducing overdue balances through consistent follow-ups and effective collection strategies.
● Prepare weekly, monthly, and yearly financial reports, including aging reports, cash flow projections, and expense summaries to assist in management decision-making.
● Implement and maintain internal controls to ensure compliance with company policies and audit readiness.
Office Assistant
Scott Springfield Mfg. Inc Calgary, AB March 2023 – October 2023
● Managed day-to-day accounts payable tasks, processing vendor invoices and cheque requests while maintaining compliance with financial policies.
● Reconciled vendor account statements, resolving discrepancies and ensuring all outstanding balances were paid on time.
● Oversaw employee expense claims and performed monthly credit card reconciliations, ensuring accurate reporting and payment processing.
● Researched and resolved invoice discrepancies, including missing documentation, incorrect pricing, or quantity mismatches, improving payment processing efficiency.
● Processed time and attendance records for employees across various shifts, running reports, and ensuring accurate payroll submissions to the Finance Director.
● Assisted with administrative duties, including maintaining filing systems (both digital and physical), managing office supply inventories, and supporting general office operations. Marketing Associate
Randstad - Canada Life Calgary, AB March 2021 – December 2022
● Collaborated with the marketing team to develop and execute promotional strategies and targeted campaigns that increased brand awareness and client engagement.
● Created comprehensive sales and marketing presentations for internal use and prospective clients, tailoring materials to specific audience needs.
● Conducted thorough reviews of new client applications, verifying accuracy, completeness, and compliance with company standards and regulations.
● Assisted in the planning and execution of corporate events and client meetings, providing logistical support, and ensuring the smooth operation of activities.
● Worked closely with the sales and client service teams to address client inquiries and provide updates on campaign progress and performance.
Executive Assistant
SM2 Capital Partners Calgary, AB October 2019 – March 2020
● Prepared and reviewed a wide range of financial documents, including financial statements, invoices, reports, and memos for senior executives.
● Managed calendars and scheduling for executive officers, ensuring all appointments, meetings, and events were properly coordinated and documented.
● Managed bookkeeping tasks, including processing invoices, managing expense reports, and assisting with month-end financial reporting.
● Coordinated travel arrangements, including booking flights, accommodations, and transportation for executives and staff.
● Set up and maintained both manual and computerized filing systems, ensuring accurate and up-to-date records of important business documents.
● Typed, proofread, and formatted correspondence and legal documents, ensuring accuracy and professionalism in all communications.
Events Coordinator Service Representative
Shaw Communications Calgary, AB April 2019 – October 2019
● Managed incoming event requests, providing prompt and efficient responses to clients interested in corporate event services.
● Collaborated closely with clients to understand their needs and budget constraints, recommending appropriate event solutions that met both their objectives and financial limitations.
● Coordinated with internal teams, vendors, and stakeholders to ensure successful event execution, from initial inquiry through to post-event follow-up.
● Contributed to the development of client engagement strategies and supported the business learning team by attending industry events and networking opportunities.
● Tracked and analyzed event feedback to improve service offerings and refine future marketing and promotional efforts.
Education and Certifications
● Credential: Customer Service Excellence, Bow Valley College – November 2022
● Standard First Aid Certification, Worksite Safety Compliance Centre – January 2021
● Red Cross CPR, AED, and First Aid Certification-Level C – Valid until January 2024
● Administrative Health and Safety Fund Basic Awareness Training, Randstad – March 2019
● Certified Dental Assistant, Dental Auxiliary Training Centre (DATC), Nassau, New York – December 2015
● High School Diploma, Lord Beaverbrook High School Skills
● Advanced proficiency in Microsoft Excel, MS Word, Outlook, Access, and MS Project
● Strong data entry accuracy with 35+ WPM
● Excellent organizational skills and ability to manage competing priorities and deadlines.
● Effective communicator with experience in handling confidential information handling
● Strong knowledge of accounts payable/receivable processes, financial reconciliations, and reporting
● Ability to work collaboratively across departments to streamline workflows.
● Experience with calendar management, event coordination, and client relationship management.