Customer Service Representative
Resume:
Jonelle McGlynn
Ashley, PA ***06
Objective Seeking a full-time position as a Customer Service Representative, which enables me to utilize, my problem-solving abilities, knowledge and interpersonal skills.
Accomplishments Received many accommodations from supervisors throughout my career in regard to my strong work ethic and ability to connect with and help our clients/customers.
Skills Highly motivated, strong problem solving and troubleshooting skills. Excel in multi-tasking and working in fast-paced environments. Over 15 years of customer service experience. Proficient in typing, Microsoft Programs and Excel.
Work History Benco Dental, Pittston PA, Dispatch Coordinator
February 2021 through December 2023
Responsible for two (2) regions with forty (40) technicians assigned
Set-up service for dental offices
Scheduling of technicians
Pride Mobility, Exeter PA, Customer Service Representative
April 17, 2017 through May 17, 2019
Duties include conducting interviews.
Assisting callers with questions or issues.
Gathering facts, resolving problems and providing excellent customer service.
Providing assistance to the public, dealers and sales representatives by telephone or in writing.
Conduent, Moosic PA, Customer Service Representative
October 2015 through March 2017
Education Business – Hanover Area Jr/Sr High School – Hanover PA, 1999-2002
References Tiffany Phillips 570-***-****, Supervisor
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