Security Officer Customer Service
Resume:
Toni Henry
Wichita, KS *****
************@*****.***
Career Summary
10+ years' experience providing customer service and working with the public
* ***** ********** *********** ** area which included 20 employees
Computer Skills: Word (Average), Excel (Basic), Email and Internet
Utilizes everyday office equipment including, phone, fax and copy machine
Work Experience
Security Officer, Sunstates Security, Park City, KS 4/2024-8/2024
Monitored and authorized entrance and departure of employees, visitors and other persons to guard against theft and maintain security of premises
Answered alarms and investigated disturbances
Responded to medical emergencies by administering basic first aid or by contacting paramedics
Warned persons of rule infractions or violations
Security Officer, Securitas Security Services USA, Inc., Wichita, KS 9/2023-4/2024
Screened individuals and prevent passage of prohibited articles into restricted areas
Circulated among visitors, patrons or employees to preserve order and protect property
Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences
Regularly inspected premises, both indoors and outdoors, to identify potential threats or suspicious activity
Warehouse Worker, Paydayz Staffing, Olathe, KS 9/2022-5/2023
Opened and entered items received in database
Recorded product returns
Tested and cleaned modems
Entered status of modems into the computer
Placed modems in boxes for storage and shipping
UPS Associate, The UPS Store, Olathe, KS 1/2022-8/2022
Provided positive and excellent customer service
Boxed and prepared customer Items for shipment
Processed customer returns to Amazon.com
Collected agreements and payments for mailbox rentals
Caregiver, Home Instead, Olathe, KS 5/2021-6/2021
Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager or supervisor
Provided emotional support, engaged in conversation and activities with the client
Assisted with daily living activities, including bathing, dressing, grooming and toileting
Acted as temporary relief for family caregivers by taking over care responsibilities
Education
Associate's in Accounting, Remington College, Wichita, KS
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