Customer Service Agent

AH

OBJECTIVE

My goal is to work in a Managerial Position with a company that’s making a major impact in today society.

SKILLS

My ability to take authority & the leadership to get the job done set me aside from other.

AMIEES HUFFMAN

CUSTOMER SERVICE AGENT

1465 WATSON AVENUE, MONTGOMERY, AL 36106

CONTACT: © 334-***-**** H: 334-***-****

EXPERIENCE

CSR • CONVERGENT– JANUARY 31, 2017-PRESENT

MONTGOMERY AL

Answering inbound call inquiries regard customer accounts and product Service. Negotiate payment arrangements for past due account, process payments & restoring service.

SHIFT MANAGER•KENTUCKY FRIED CHICKEN

APRIL 2015-DEC. 2016 MONTGOMERY, AL

Training Employee on how the facility works daily cooking, cashiering, making biscuit and how to cash out their accounts with customer orders. My task weekly to prepare the employees schedule/ inventory of the store. Also, taken authority to handle the compliant from customers. Frequently, I would take the place of the General Manager opening the store & closing out at nightly.

EDUCATION

BA General Science Education 2009-2016

Alabama State University Montgomery, Alabama

VOLUNTEER EXPERIENCE OR LEADERSHIP

Preventing Underage Drinking & Smoking, Read Out Literacy, ADHD is Real (Attention Deficit & Hypertension Disorder)

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