Customer Service Part-Time Receptionist
Resume:
Kamiyah Parker
Jacksonville, FL *****
***********@*****.***
Hi, I am Kamiyah Parker. Experienced Customer Service Professional with a passion for providing exceptional customer service.
Having worked in retail and in an office setting. I am skilled in handling difficult situations with patience and professionalism.
Looking to utilize my creativity and strong communication skills to grow. Authorized to work in the US for any employer
Work Experience
Secretary/Receptionist
patient focus physicians associates-Jacksonville, FL November 2023 to Present
1. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.
2. Performs desktop publishing. Creates and develops visual presentations. 3. Establishes, develops, maintains and updates filing system. Retrieves information from files when needed.
4. Organizes and prioritizes large volumes of information and calls. 5. Sorts and distributes mail. Drafts written responses or replies by phone or e-mail when necessary. 6. Responds to regularly occurring requests for information. 7. Answers phones and takes messages or fields/answers all routine and non-routine questions. Works in cooperation with other departments to cover phones. 8. Acts as a liaison with other departments and outside agencies, including high-level staff. Handles confidential and non-routine information and explains policies when necessary. In- Store Appointment Setter
Love your Bath-Jacksonville, FL
March 2023 to October 2023
Responsible for taking calls from customers addressing problems with shipment or product. By utilizing my knowledge professionalism and patience I am able to direct calls and provide customers with a positive experience. The Appointment Setter is responsible for setting in-home customer consultation appointments by generating quality leads for bathroom remodeling services offered by Love Your Bath. This position will be in a big box store and requires a driven, self-motivated and outgoing professional to meet the needs of Love Your Bath customers. I've played a crucial role in providing assistance in a fast-paced environment and ensuring the satisfaction of the customers plus increasing brand loyalty and customer retention. Sales Associate/ Stock
Rainbow Shops-Jacksonville, FL
June 2021 to March 2023
Sales Associate at Rainbow Shops involves rounding up purchases, processing payments, stocking and organizing merchandise, as well as locating items for shoppers. Sales associates also keep an eye on fitting rooms and keep the store tidy and organized. And delivering outstanding customer service. Cashier
Goodwill Industries-Jacksonville, FL
February 2021 to June 2021
Working here I learned how to manage time and handle multiple things at once. Self-associate your enterprise and providing exceptional customer care and experience led to increased sales and merchandise such as clothing home decor and electronics my efficient management of daily operations led to consistently meeting sales quotas
Education
Englewood High School - Jacksonville, FL
Skills
• Communication skills
• Russian
• Meal Preparation
• Microsoft Word
• Cash Handling (2 years)
• Customer service (3 years)
• English
• Customer service (2 years)
• Packaging
• Guest Services
• Time management (3 years)
• Computer skills
• Multi-Task (3 years)
• Front Desk
• Fluent
• Communication skills (3 years)
• Retail Sales
• Sales
• Organizational Skills
• Typing
• Customer service
• Cash handling
• Cash register
• Retail sales
• QuickBooks
• Guest services
• Windows
• Front desk
• Office Administration
• Presentation Skills
• Dermabrasion
• Body Waxing
Certifications and Licenses
Esthetician License
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