Customer Service. Accounting. Hotels. Holistic Practices
Resume:
HILAIRE LOPEZ
Tempe, AZ 852889
**************@*****.***
Objective: A position utilizing my 30 years of documented success
CAREER HIGHLIGHTS:
Divine Appointments Holistic Healing Practices Owner & Practitioner
Certified Intuitive Life Coach, Reiki Master ~ Founder of Awaken Yourself Now & Author
Practice Manager
●Contributed in building a medical aesthetic practice from 500 to well over 3,500 patients thru customer service and public relations
●Proven success in the practice's increasing revenue from $100,00 annually to over $650,000 annually
●Directed day-to-day operations to drive the practice to the next level month after month in a fast-paced environment
●Developed, implemented and maintained procedures to support clinic operations
●Protected patients confidentiality by adhering to HIPAA practice policies
●Managed the calendar, customer service, A/P, A/R, payroll & all chart of accounts
●Reconciled monthly bank accounts. credit cards & month to month end reports.
●Good working knowledge of Office Ally
●Ability to bill insurance Aetna, Blue Cross, Cigna, Life wise and many more
●Supervised staff members
●Created a positive environment and enhanced the Providers moral
Office Management, Bookkeeper & HR Department
●Managed all accounts payables and receivables for a commercial concrete construction company A staffing & Payroll Service. Ariel Truss Comp. Inc.
●Performed standard bookkeeping procedures, maintained ledger and monthly statements
●Processed payroll checks for 150 employees, using Peachtree, QuickBooks + 24- 50 checks using a staffing program " Coats"
●Resolved customer issues and authorized corrections as needed
Administrative Assistant
●Managed 25 sales executives
●Interviewed, hired, and trained staff
●Accommodated immediate needs of president and sales executives
●Handled corporate correspondence and travel arrangements.
●Maintained the companies calendar
●Typing, filing (alpha and numerical), answer multi-line phones, all office machines
●Dependable and experienced team player
●Answered and directed all incoming calls
●Performed basic office functions: routed faxes, made photocopies and delivered mail
●Ordered and maintained office supplies for entire office
●Executed follow-up calls with customers
Experience:
Divine Appointments
Holistic HealingPractices
Owner & Practitioner
2015-2023
Moonstone Group Practice Manager
2015-2018
Ariel Truss Company Bookkeeper 2011-2015
Anderson Staffing & Payroll
Office Manager 2006-2011
Portraits International Northwest
Administrative Assistant
1996 to 2004
** Employment gap 2004-2006 I had my daughter and stayed at home to raise her while going back to school for my own private practice in Holistic Healing
Education:
Clark College 1995 - 1997
Business and Software classes
HLC College
2005 - 2009
Certified Life Coach
Reiki Master
2010 - 2018
References:
Available upon request
Contact this candidate