Data Entry Customer Service

ALEXIS VILLALOBOZ

Selma, CA *****

559-***-**** - *******@*****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

• General customer service and

Communication

• Inventory organization

• POS Systems

• Data Entry

• OSHA Guidelines

• First Aid Certification

• PPE Policy Adherence

• Strong written and verbal

Communication

• Computer charting

• Attention to detail

• Scheduling

WORK HISTORY

07/2019 to 06/2022 Material Handler

Amazon – Fresno, CA

• Excellent communication skills, both verbal and written.

• Skilled at working independently and collaboratively in a team environment.

• Verified documentation and condition of freight to assure quality standards were achieved.

• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

• Successfully navigated large shipments of materials through tight spaces and busy facilities.

• Worked effectively in fast-paced environments.

• Worked well in a team setting, providing support and guidance.

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Learned and adapted quickly to new technology and software applications. 07/2018 to 09/2018 Medical Assistant

Nicholas J Orme MD - Family Medicine – Fresno, CA

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Performed medical records management, including filing, organizing and scanning documents.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

• Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.

• Explained procedures to patients to reduce anxieties and increase patient cooperation.

• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

• Called and faxed pharmacies to submit prescriptions and refills.

• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

• Verified patient insurance coverage and collected required co-payments.

• Taught patients about medications, procedures, and care plan instructions. EDUCATION

Expected in 07/2024 Medical Billing And Coding

DeVry University - Downers Grove, IL

06/2018 Medical Assisting

UEI College - Fresno - Fresno, CA

• Honor Graduate

• Perfect Attendance

06/2017 High School Diploma

Heartland Alternative School - Selma, CA

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