Program Manager Project

KRISTINE WILLIAMS - PMP, CERTIFIED SAFe * AGILIST

**** ******* ****, *** *******, WISCONSIN 53590

608-***-**** *********@*******.*** Kristine Williams LinkedIn Profile Objectives

Build meaningful and productive relationships that deliver value and directly support the organization’s goals in areas of efficiency, innovation, transformation, security, profitability, customer satisfaction, and sustainability. Experience

Senior Program Manager January 2024 – November 2024 Excelion Partners Neenah, WI

Senior Project Manager Contract (Catholic Financial Life)

Merger & Acquisitions focusing on cross-functional business/systems integration planning and delivery and change management.

Support development of the Transformation Office standards and best practices including resource capacity and demand management.

Career Break June 2023 – December 2023

Professional development, vacation, and care support for family during life transition. Senior Program Manager August 2022 – June 2023

Excelion Partners Neenah, WI

Product Owner Contract (EDCI) March 2023 – June 2023

Led team for software modernization initiative for electronic health recorders product.

Built, refined, and aligned product backlog to product goals and priorities.

Anticipated and identified risks and issues, with timely communication, escalation, and mitigation.

Facilitated sprint refinement and demo ceremonies.

Requirements gathering and documentation for product.

Senior Project Manager Contract (MGIC) August 2022 – March 2023

Led team on foundational project work for implementation of Tableau, collaborating with vendor and internal resources and leadership.

Led Insights Ready Data initiative supporting identification of data sets to drive timely data driven business decision- making.

Effective stakeholder and communication management, leveraging relationships in support of project objectives. Maintained focus on listening, understanding, collaborating, and compromising.

Reporting, metrics, and performance management.

Supported the organization’s Project Management best practice development activities and forums. Program Manager April 2021 – June 2022

Exact Sciences Madison, WI

Post merger and acquisition tool integration for Planview (portfolio and project management software) for Clinical Affairs. Ongoing support of resource integration with newly acquired companies. Requirements definition, creation, and execution of implementation plan, with focus on improving capacity and demand management.

Change Management leader for Planview implementation, focusing on awareness, engagement, training, adoption.

Oversight of divisional Objectives & Key Results, co-facilitating monthly meetings with leaders (Clinical Affairs, Regulatory Affairs, Biostatistics & Data Management, Biorepository, and Program Operations) to review progress.

Planned and facilitated monthly Program Operations Team meeting, highlighting key announcements, team successes, accomplishments, and program/project presentations from enterprise leaders.

Supported annual budget, strategy and planning efforts, working with leadership to summarize divisional program/project priorities, headcount, and budget. Developed roadmaps for divisional teams, including further development of teams in merger and acquisition education and readiness.

Data Program Management Senior Specialist, Scrum Master June 2017 – April 2021 American Family Insurance Madison, WI

M&A focused work leading Financial and Regulatory Reporting, Legal and Compliance, through ongoing enterprise growth.

Led Enterprise Information Strategy program, including Change Management efforts, partnering with Data Strategist and business leaders focusing on delivery of project results in areas of data governance, access, security, source of truth, and visualization. Co-facilitator of leadership steering committee.

Led, coached, mentored agile Scrum teams, managed intake, backlogs, refinement, planning, collaboration with IT and business leaders across the organization to meet program and project delivery expectations.

Partnered with Training & Development for IT resource training in Agile Scrum framework.

Creation/co-creation of program and project plans, charter, business case, and cost benefit analysis documents.

Led Claims Operational Analytics project (A1 Tracker), managing vendor relationship and facilitating steering meetings with business stakeholders to drive enterprise engagement and tool adoption. Project Management Contract Role at American Family Insurance September 2013 – June 2017 V-Soft Consulting Madison, WI

Led Enterprise Information Strategy program, including Change Management efforts, partnering with Data Strategist and business leaders to achieve goals related to data governance, access, security, source of truth, and visualization.

Managed project teams and backlogs - intake, prioritization, resourcing, planning, for Finance & Regulatory Reporting.

Relationship and communication management with stakeholders across the organization, including, but not limited to Finance, Regulatory, Legal, Compliance, Claims, Personal Lines, Marketing, Sales, Underwriting.

Partnered with Training & Development lead to train IT teams in Agile Scrum framework. Summary of Additional Employment

Project Manager Dean Health Plan January 2008 – September 2013 o Led Project Management Community of Practice, leadership on RFI & RFP, cross functional team leadership, vendor management, coordination with legal on negotiation of MSA, SLA, addendums, and amendments.

Project Manager (Contract Role Dean Health Plan) Inacom Information Systems April 2007 – January 2008 o Functioned as enterprise liaison to general contractor, architect, and City of Madison, for new construction and remodeling projects, managing budget, schedule, risks, and stakeholder communications.

Vendor & Operations Manager Demco Library Services January 2005 – September 2006 o Management of Logistics, Design, Customer Service, Order Entry resources - hiring, performance management, dismissal. Managed domestic and European vendors, risks, issues. Strategic planning.

Designer, Account Executive Office Today/Henrickson & Company February 2002 – December 2003 o Requirements gathering, design specification and quoting, client communication management, installation oversight, risk, and issue resolution.

Senior Designer Rowley Schlimgen/Target Commercial Interiors May 2001 – December 2001 o Coordination with Sales and customers on requirements gathering, design specification and quoting.

Office Project Planner, Senior Office Planner, Facility Planner Sentry Insurance May 1991 – May 2001 o Managed project schedule, resourcing, and budget for relocation and new construction projects. Market analysis and project implementation. Design lead for historic renovation. Design lead and FF&E for corporate hotel build. Skills/Experience

Program, Project, Product

Management

Strategy & Planning Change Management, Process

Improvement

Performance Management/Reviews Success Metrics, KPI & OKR Management

Vendor Management, Contracting,

Procurement

Regulatory & Finanical Compliance &

Reporting

Azure Devops, AWS, Planview,

JIRA, Confluence, TFS, Rally,

Clarity, ServiceNow

Microsoft Suite, Project Planner, Project

Online, SharePoint, Teams, OneNote, Slack,

MIRO

Education

University of Wisconsin – Stevens Point Interior Design Certifications

Certified SAFe 6 Agilist

Project Management Professional

ofessional

Certified Scrum Product Owner

Certified Scrum Master

AWS Certified Cloud Practitioner 2019 - 2022

Essentials of Human Resource Management

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