Customer Service Inventory Management

*** ***** ******* **, *********, UNITED STATES, **936 *

****************@*****.*** * 843-***-****

SHAKAYLA FENNELL

Resident Care

PROFESSIONAL SUMMARY

Customer Service professional with experience in enhancing visitor experiences and resolving issues efficiently. Demonstrates

strong team collaboration and process improvement skills, contributing to seamless operations and increased customer

satisfaction, Passionate about safety protocols and emergency response, providing crucial support during emergencies and

improving inventory management through attention to detail

EMPLOYMENT HISTORY

CUSTOMER SERVICE 2022 - Oct 2024

Shore Beach Services Hilton Head, SC

+ Delivered exceptional customer service at Shore Beach Services, enhancing visitor experiences and resolving issues promptly.

Consistently received positive feedback.

4+ Streamlined check-in processes, reducing wait times and improving overall efficiency. Implemented new system that led to

measurable increase in customer satisfact

4 Worked closely with team to ensure seamless operations during peak seasons. Contributed to development of new service

protocols, enhancing beach safety.

4 Maintained accurate records of beach equipment rentals and safety incidents. Attention to detail contributed to improved

inventory management and risk mitigation.

+ Provided crucial support during emergencies, assisting lifeguards and first responders. Ensured clear communication with

visitors about safety guidelines.

SKILLS

‘Team Collaboration, Process Improvement, Emergency Response, Inventory Management, Safety Protocols,

Customer Engagement,

EDUCATION

HIGH SCHOOL DIPLOMA Aug 2020 - Jun 2024

Polaris Tech Ridgeland, SC

2024 - PRESENT

Technical College of the Lowcountry Bluffton, SC

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