Food Service Team Member
Resume:
Shaniqua Denise Lewis
Chesapeake, VA *****
**************@*****.***
A self-motivated hard worker and team player, whom believes in combining quality with quantity to ensure that business needs are met and consumer satisfaction is achieved. Results oriented, growth driven, with excellent communication and writing skills. Extensive experience in management and public service.
Authorized to work in the US for any employer
Work Experience
District Manager
HealthCare Services Group (HCSG)-San Diego, CA
May 2021 to Present
• Responsible for managing multiple Account Managers and multiple account locations in assigned area according to policies and procedures, state and federal requirements.
• Assist Account Managers in professional growth through leadership, training, quality control and in- servicing.
• Manage and maintain a record of budgets and expenses such as food, supplies, equipment and staffing.
• Coordinate and communicate operations with Human Resources, RD, VPO, ED and RDO.
• Review payroll reports, approves payroll and payroll audits.
• Coordinate and lead team meetings through Google Meets video conferencing for training and regulatory compliances.
• Perform compliance audits and initiate POC for quality assurance.
• Assist and support Account manager in hiring, firing, wages and benefits through company HUB and ICMS.
Nutrition Care Manager
Morrison Community Living-La Jolla, CA
June 2019 to March 2021
Responsible for higher levels of care include: assisted living, memory care and SNF. Responsible for staff evaluation, training of policy and procedure, education and staff accountability. Responsible for food safety, kitchen sanitation and food quality. Responsible for quarterly state inspections and survey designee annually for the dietary department. Communicate, meet and follow up with Directors, Therapist, Human Resource, Dietitian, RN and all other clinical team members.
Conduct team member scheduling, team member meetings, team member training, delegate staff responsibilities, job functions and implement emergency procedures. Responsible for menu planning and development for cycle menus, holidays and events. Conduct disciplinary action in accordance with policy and procedure as needed. Conduct interviews, hire and terminate employees.
Care planning, Quarterly's, and Nutritional assessments. Attend daily/ weekly wound/weight, QAPI and clinical meetings.
Director of Dining Services
Morrison Community Living-Jacksonville, FL
May 2018 to June 2019
Responsible for supervision of dietary staff and all staffing HR needs. Responsible for staff evaluation, training of policy and procedure, education and staff accountability. Responsible for food safety, kitchen sanitation and food quality. Responsible for quarterly state inspections and survey designee annually for the dietary department. Communicate, meet and follow up with Directors, Therapist, Human Resource, Dietitian, RN and all other clinical team members.
Conduct staff scheduling, staff meetings, staff training, delegate staff responsibilities, job functions and implement emergency procedures.
Responsible for menu planning and development for cycle menus, spreads, holidays and events. Conduct disciplinary action in accordance with policy and procedure as needed. Conduct interviews, hire and terminate employees.
Care planning, Quarterly's, and Nutritional assessments. Attend daily/ weekly wound/weight and clinical meetings.
Director of Nutritional Services
Healthcare Services Group-Jacksonville, FL
May 2017 to May 2018
P&L Account responsible for supervision of dietary staff and all staffing HR needs. Responsible for weekly food orders, budget and inventory. Responsible for staff evaluation, training of policy and procedure, education and staff accountability. Responsible for food safety, kitchen sanitation and food quality. Responsible for quarterly state inspections and ACHA survey designee annually for the dietary department.
Communicate, meet and follow up with Directors, Therapist, Human Resource, Dietitian, RN and all other clinical team members.
Conduct staff scheduling, staff meetings, staff training, delegate staff responsibilities, job functions and implement emergency procedures.
Responsible for menu planning and development for cycle menus, holidays and events. Conduct disciplinary action as needed.
Conduct interviews, hire and terminate employees.
Care planning, Quarterly's and Nutritional assessments. CEO/Owner
Zenful Meals-Orlando, FL
January 2014 to January 2017
Created the company by obtaining a business license, website, redesigning work space with proper equipment, business cards and pantaloons.
Advertising through social media, network gatherings and meetings with local target markets such as GYM's, dance companies, athletic clubs, body builders, local professionals and people who were interested in healthy living.
Services provided: Personal diet development, menu planning, healthy natural foods as ingredients, food made fresh and delivered weekly in accordance to diet plan. Oversaw the day to day operations of Clerical aide, Chefs, delivery drivers, Service Aides and Interns. Provided trainings on policies and procedures to meet the customers' dieting goals. Certified Dietary Manager
HOWELL BRANCH COURT-Winter Park, FL
September 2008 to February 2015
Responsible for supervision of dietary staff.
Responsible for weekly food orders, budget and inventory. Responsible for staff evaluation, training of policy and procedure, education and staff accountability. Responsible for food safety, kitchen sanitation and food quality. Responsible for quarterly state inspections and ACHA survey designee annually for the dietary department.
Communicate, meet and follow up with Directors, Therapist, Human Resource, Dietitian, RN and all other clinical staff.
Conduct staff scheduling, staff meetings, staff training, delegate staff responsibilities, job functions and implement emergency procedures.
Responsible for menu planning and development for cycle menus, holidays and events. Conduct disciplinary action as needed.
Conduct interviews, hire and terminate employees.
CAAs, Care planning, Quarterly's and Nutritional assessments. Director of Nutritional Services
PEMBROKE PINES CLUSTER-Pembroke Pines, FL
2003 to 2008
Responsible for supervision of dietary staff.
Responsible for weekly food orders, budget and inventory. Responsible for staff evaluation, training of policy and procedure, education and staff accountability. Responsible for food safety, kitchen sanitation and food quality. Responsible for quarterly state inspections (ACHA) and survey team designee annually for the dietary department.
Conduct staff scheduling, staff meetings, staff training, delegate staff responsibilities, job functions and implement emergency procedures.
Conduct disciplinary action as needed.
Conduct interviews, hire and terminate employees.
Food Service Supervisor
HIGH RIDGE MANAGEMENT-Hollywood, FL
2000 to 2003
Responsible for supervision of four Cooks and twenty- four dietary aides. Responsible resident menus and recipes are properly followed. Responsible for staff evaluation, training of policy and procedure, education and staff accountability. Responsible for the enforcement of sanitary procedures and food safety guidelines. Responsible for training of new employees.
Assign daily duties and the delegation of responsibilities. Responsible for the enforcement of the state board guidelines and regulations are implemented by dietary staff.
Education
Associate in Science (AS) in Nutrition
Keiser University - Lakeland, FL
2013 to 2015
Associate Degree in Business Administration
Johnson & Wales University-North Miami - Miami, FL September 2005 to June 2008
CDM
AUBURN UNIVERSITY
Skills
• budget
• Strategic Planning
• Powerpoint
• Word
• Food Service (10+ years)
• CDM (10+ years)
• Catering
• Food Safety
• Kitchen Management Experience
• Menu Planning
• Culinary Experience
• Food Service Management
• Management
• Profit & Loss
• Microsoft Outlook
• Training & Development
• Food Preparation
• Memory Care
• Banquet Experience
• Recruiting
Certifications and Licenses
Certified Dietary Manager
May 2021 to May 2025
ServSafe
September 2024 to September 2027
Food Handler Certification
Additional Information
Proficient in Webtrition, AOD and Point Click Care (PCC) EMR nutritional clinical programs.
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