Data Entry Customer Service

Work Experience

Trinity University **/**-present

Administrative Assistant in Health Services:

Duties Include: update database, electronic health records, billing, computer work, spreadsheets, reports, data entry, answer phones, order supplies, filing, schedule appointments, help students with health or insurance issues as well as other assigned duties, triage students

Wanda Riddick/Self Employed 01/85-present

Tax Preparer:

Duties Included: tax preparation, electronic filing or mail ins, answer phones,

problem solving, filing, customer service, computer operator, data entry.

Walmart 10/2013- 09/2015

Associate:

Duties include: stocking shelves, customer service, keeping store clean, greeting customers

Instant Tax Services 1/05-4/05

Tax Preparer/Manager

Duties Included: Prepare taxes for clients, answer phones, problem solving, filing, open

and close store, customer service, computer operator, data entry, print checks, collect monies.

Children’s Hospital 10/01-12/04

Performance Analyst

Duties Included: Working on various projects: reports for nursing program in the

DC Public School system, CFSA and the Alliance insurance program spreadsheets,

Manage databases, billing, account maintenance, word processing, billing issues,

data entry, insurance verification and other administration duties.

Children’s Hospital 2/99-10/01

Account Reconciliation Analyst

Duties Included: Microsoft Suite – analyzes data, assist with cost report for the hospital,

claim adjusting, support different departments with various reports, administrative duties,

audit preparation, spreadsheets, databases, work with health plans on various issues

concerning claims, verify health insurance eligibility, word processing

Ameritemps 11/98-2/99

General Office Duties Included: Microsoft Suite - answering phones, faxing, copying,

mass mailings, and word processing, spreadsheets, administrative duties

V.I.S. 6/95-9/98

Data Specialist

Duties Included: Creating, designing, scrubbing and maintaining Access

Databases, creating Excel charts and spreadsheets, word processing,

copying, faxing, mass mailings, answering phones, filing, and timesheets

and data entry.

Saladworks 3/92-9/95

Cashier/Cook

Duties Included: Handling of large amounts of money, customer service,

Cooking pasta; creating hot and cold salads, closing and opening of

store, inventory control; time cards.

Artie’s Deli Cafe 11/86-9/91

Manager

Duties Included: Customer service, scheduling, cooking and cleaning,

order supplies, opening and closing of store, prep cook and baker and

in charge of employees.

Education

PCDI (Bookkeeping/Accounting) 6/05-01/06

PCDI (Tax Course) 3/03-6/03

Catholic University 9/97-11/97

Edgewood Technology Service Computer Training Center 6/95-8/95

ABC/Nursing 3/84-4/85

Randall High School 1979

Computer Experience

Microsoft Office Suite, Email Systems, Tax

Software, ACEDS, Internet, Power Campus

Salary Requirements

$13.00-$28.00 per hour

$37,000-$65,000 annually

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