Customer Service Sales Associate

KURT CACHON

Tampa, FL *****

813-***-**** ********@*****.***

SUMMARY

Results-driven and dedicated student with hands-on experience in customer service, team training, and operational support within the retail and hospitality industries. Recognized for strong organizational skills, a commitment to excellence, and a proven ability to manage multiple tasks effectively. Skilled in building rapport with customers, managing financial transactions, and leading teams to maintain a high standard of service.

EDUCATION:

Mississippi State University Expected Graduation: Spring 2027 Bachelor of Business Administration, Master of Business Administration GPA: 3.35

College of Business Ambassador - Marketing and Outreach Committee PROFESSIONAL EXPERIENCE:

Bay to Bay Ace Hardware August 2021 – August 2024

•Delivered exceptional customer service and managed transactions through the point-of-sale system.

•Trained new employees on product knowledge and operational procedures, including handling store equipment.

•Assisted with inventory management and store organization to ensure an optimal shopping experience.

East Restaurant January 2021 – August 2021

•Collaborated closely with the Head Chef on various kitchen operations, including food preparation, employee training, food running, hosting, and dishwashing.

•Supported a high-functioning team in a fast-paced environment, ensuring quality service and smooth operations.

ACCOMPLISHMENTS:

•National Honor Society

•National English Honor Society

SKILLS:

•Customer Service Excellence

•Money Management

•Microsoft Office (Word, Excel, PowerPoint)

•Strong work ethic: disciplined, consistent, and persistent

•Time Management

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