Data Analytics Analysis

ROLAND GHISLAIN KOYAMBA

623-***-**** *********@*******.***

SUMMARY

Highly statistical using analytical tools analytical skills methods. like and Excel, and support Proficient detail-SQL, R, oriented data-and in driven data Python. recent visualization decision-Seeking graduate making an and with entry-within interpretation, a level strong a dynamic Data foundation Analyst with organization. hands-in position data on analysis to experience leverage and SKILLS & QUALIFICATIONS

• Great communication skills

• Excellent organization and

time management skills

• Dedicated and dependable

• Accurate and detail-oriented

• Proficient in SQL, Excel, and

Google Sheets

• Data analysis expertise

• Experience with Tableau, R,

and Power BI

• Client and employee relations

• Risk assessment and

monitoring

• Fluent in French and English

• good documentation practices

(GDP).

• Medical billing and coding

• Claim cycle management

EDUCATION

• Bachelor of Medical Studies Arizona State University (ASU), Phoenix, AZ,

• Associate of Science Degree Pre-Med, Phoenix College, Phoenix, AZ CERTIFICATION

• Applied Business Intelligence and Data Analytics Certification, Arizona State University (ASU), Phoenix, AZ, 2024

• Google Data Analytics Professional Certificate (if applicable) Relevant Coursework: Statistics, Data Analysis, Database Management, Business Analytics, Quantitative Methods,

• SQL for Data Science (Coursera), 2024

EXPERIENCE

QC Inspector Dexcom — Phoenix, AZ 08/2022 – Present

• Conducted visual and/or dimensional QC inspection and testing of incoming materials, in-process materials, labeling, and final commercial products.

• Managed quarantine storage of materials and ensured accurate inventory transactions within the MRP system, while maintaining good documentation practices (GDP).

• Recorded inspection results accurately, released lots, and segregated non-conforming samples in the MRB area for further analysis and investigation.

• Provided training and support to new employees and performed other assigned duties and short-time projects as necessary.

• Followed standard operating procedures to ensure consistency and quality in daily tasks.

• Inspected products to verify compliance with quality standards and specifications.

• Identified defects in products through meticulous examination and testing.

• Documented findings from product inspection for further analysis and improvement.

• Ensured quality assurance by implementing rigorous checks and measures throughout the production process.

• Shadowed the Quality Assurance Analyst team to enhance understanding of quality processes and procedures within the organization, including NCE and NCMR initiation, monitoring, and dispositions of nonconforming material.

Patient Reimbursement Associate – Insurance Specialist / PAP Counselor / Payer & Intake Specialist McKesson

— Phoenix, AZ 09/2019 – 11/2023

• Provided excellent customer service to patients and providers by reviewing applications, updating demographics, and conducting benefit investigations through insurance.

• Analyzed and processed data entry efficiently and accurately within limited time frames, ensuring compliance with reimbursement policies and guidelines for patient assistance programs.

• Maintained and implemented RPMS Electronic Health Record systems while ensuring compliance with HITECH, HIPAA, and CMS regulations. Entered accurate data into electronic medical records system with attention to detail and efficiency.

• Assigned appropriate medical codes to diagnoses and procedures for insurance billing purposes.

• Managed patient billing inquiries and disputes with professionalism and timely resolution.

• Processed healthcare reimbursement requests in compliance with company and industry regulations.

• Provided exceptional customer service to patients, ensuring their needs were met with care and compassion.

• Handled insurance claims processing from submission to payment reconciliation with accuracy and promptness.

Manager Happy Home Care — Phoenix, AZ 05/2015 – 08/2019

• Developed and implemented detailed budget plans to optimize financial resources, ensuring the efficient allocation and use of funds.

• Cultivated strong and positive relationships with clients and their families, ensuring satisfaction and retention through exceptional service and communication.

• Planned, organized, and oversaw day-to-day operations for individuals with developmental disabilities or special needs, ensuring high standards of care and support.

• Directed, developed, and tailored program schedules, activities, and curriculums to meet the unique needs of each individual.

• Managed and supervised staff, including hiring, training, scheduling, and conducting performance evaluations, to achieve departmental goals and objectives.

• Fostered team development through training, mentorship, and empowerment strategies, enhancing staff skills and morale.

• Provided operational oversight to ensure efficiency and compliance with organizational policies, regulatory standards, health and safety protocols, and individualized care plans.

• Coordinated with families, caregivers, and external agencies to ensure seamless service delivery and adherence to best practices.

• Strategically planned and executed initiatives to drive business growth and performance, contributing to the overall success and sustainability of the organization. ADDITIONAL INFORMATION

• Technical Proficiency: Excel, SQL, Python, Tableau (if applicable)

• Languages: [Any other relevant languages you speak]

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