Customer Service Sales Manager
Resume:
SKILLS
EXPERIENCE
Shaquita Scott
334-***-**** *****************@*****.*** Montgomery, AL 36116
• Organizational skills • Strong negotiation skills
• Attention to detail • Problem-solving abilities
• Interpersonal skills • Analytical thinking
• MS O ce • Mentoring and training
• Client Relationship Management • Operations Management CREDIT SALES MANAGER
Bestway Rent To Own
Montgomery, AL
January 2024 - August 2024
Facilitated communication between internal departments such as nance, accounting, and marketing when resolving disputes concerning payment deadlines or other issues impacting ongoing credit sale operations.
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• Identi ed opportunities for improvement within existing processes related to credit sales operations. Conducted regular training sessions for sta f members on best practices in customer service and risk management techniques related to credit sales activities.
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Assessed customer satisfaction levels through surveys, interviews, and focus groups in order to identify areas needing improvement in the delivery of products and services associated with credit sales.
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PRODUCTION SUPERVISOR
Big Lots
Montgomery, AL
April 2022 - December 2023
• Supervised a team of 20+ workers in the production process by providing guidance and feedback.
• Managed time, manpower and cost records to support production results.
• Operated machines safely by following OSHA standards.
• Inspected products ready for shipping to prevent delivery mistakes and con rm correct product standards.
• Communicated clearly with management regarding production goals and objectives. MANAGER
Bradley Screening
Montgomery, AL
May 2017 - November 2022
Provided support for customers by addressing complaints quickly and e ciently, displaying exceptional customer service skills.
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• Reduced workplace safety or health hazards by enforcing work practices and procedures.
• Veri ed patient information for accuracy prior to specimen collection.
• Performed regular maintenance checks on lab equipment to ensure optimal performance. PRODUCTION WORKER
Hyundai
Montgomery, AL
August 2015 - December 2017
REFERENCES
• Operated hand tools, power tools, and other machines as needed for the assembly process.
• Inspected parts for defects or deviations from standards during the assembly process.
• Assembled parts into nished products according to speci cations provided by engineers or designers.
• Adapted quickly to changing requirements due to new product introductions or customer orders. PRODUCTION WORKER
Hyundai Mobis
Montgomery, AL
April 2006 - October 2017
• Operated machines safely by following OSHA standards.
• Maintained a clean and safe work environment, adhering to safety protocols.
• Packaged products according to customer requirements using appropriate materials.
• Communicated clearly with management regarding production goals and objectives. Lakeldrick Yates — Mercedes Benz International
Project Engineer Consultant Friend
*************@*****.***
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