B2bcollections Specialist
Resume:
STEWART SOLOMON
Buffalo Grove, Illinois *****
*******@*******.***
SUMMARY
Professional and goal-oriented with stellar relationship-building skills, keen ability to identify and deliver common-sense solutions through research and finesse. Highly effective negotiator with strong analytical problem- solving skills. Intelligent, personable, resourceful, and driven. Collections Professional with an impressive track record of over 20 years specializing in B2B collections. Proficiently utilizes a wide range of software tools, including KBM 2.0, AS400, QlikView, Lotus Notes, Ramco Accounting, MS Excel spreadsheets, and various proprietary systems to access and manage account information. Highly skilled in working independently on large collections account, achieving remarkable results such as securing $3.9 million in collections within a span of just two weeks at the most recent role. demonstrates proficiency in MS Excel, Pivot tables and displaying to enhance collections efforts. Possesses familiarity with the Order-to-Cash process, with practical experience in issuing invoices to clients, conducting research to pinpoint discrepancies and payment failures, and proactively engaging with clients to verify information.
EXPERIENCE
Connect Search – Contract- B2B Collections Specialist
Cornelius Beverage / Marmon Foodservice Technologies
Carol Stream, Illinois Sep 2022 - Feb 2023
Created, modified using QlikView applications to Detail Summary export to excel file.
Create daily Aging with QlikView application, to modified by using VLOOK UPS and Pivot tables.
Utilized database KBM AS400 2.0 for customers’ accounts.
Made collections
call on past due accounts and build stronger relationships.
Review Hold and released orders in Queue per credit limit
Brought in 3.9 mil in two weeks to lower 90 DSO to 3%
Utilized Metaviewer to pull invoices and send to customers as requested.
Lucas Group, A Korn Ferry Company- Contract- B2B Collections Specialist
Cornelius Beverage / Marmon Foodservice Technologies
*Gap in job history due to end of contract and lack of opportunity due to Covid-19*
Glendale Heights, Illinois Nov 2019 - Aug 2020
Made collections calls on past due invoices and logged all correspondence.
Utilized the process and procedures in place to evaluate for release to customer AR Accounts
Reviewed Hold and release orders
Created, Modified and work aging reports according to priority.
Utilized database KBM 400 2.0
Brought in $400K in two weeks to lower over 90 to 3%
M- Malone Resources- Collections Specialist Contract Jan 2019- Mar 2019
Sunstar Americas Inc - Schaumburg, Illinois
Contact 400 customers using AS400, whose accounts are on credit hold.
Take credit card payments over the phone to reduce AR hold orders.
Brought in $40K in a week on small dollar accounts.
Used Outlook calendar for follow up on accounts.
Innovative Systems Group. - Collections Specialist Contract Nov 2017- Jan 2018
Stericycle Northbrook, Illinois
Strategized accounts by using Sungard Avantguard Getpaid System
Responsible for 1,500 national accounts to reduce DSO.
Monitored accounts on hold and suspend accounts if necessary.
Made 20-30 calls a day and did reconciliations of payments.
Reviewed contracts with customers to have a full understanding of a 60-day notice.
Monitored Outlook calendar for follow up accounts.
Essex Crane Rental Corp - Buffalo Grove, Illinois Apr 2015 – Sep 2016
Credit Collections Specialist / Cash Applications
Processed Credit applications and trade references, Process D&B statements
Monitored U.S. and Canadian accounts.
Communicated with customers to ensure timely payments while maintaining high level of customer service.
Prepared daily Cash applications, Wire transfers and EDI payments.
Analyzed customer aging and past due amount, recent payment history.
Prepared credit memos and perform account reconciliation as needed.
Sure Staff -Contract- B2B Collections Specialist
Loma Systems-Division of ITW - Carol Stream, Illinois Aug 2013- Aug 2014
Reduced over 60–90-day receivable from 10% to 3.5% in less than 90 days.
Monitored U.S. and Canadian accounts.
Communicated with department managers, and Sales team to resolve open issues.
Prepared credit memos when needed.
Processed D&B statements for sales team as requested.
United Stationers - Deerfield, Illinois Apr 2012 – Dec 2012
B2B Credit- Collections Analyst
Responsible for 2,015 accounts
Reviewed credit hold orders to credit limit, and release orders in a timely manner.
Analyzed credit risk by utilizing D&B
Prepared credit memos.
Walgreens - Deerfield, Illinois 2004-2011
B2B Senior Collections Specialist
Responsible for matching state Medicaid payments for 13 states
Applied payments to invoices.
Called state plans to resolve billing and payment irregularities.
Communicated with pharmacists and technicians to resolve issues.
Made high-level contacts within the Red Cross after Hurricane Katrina and collected $1.5 million.
Converted accounts in area of $100,000,000 and maintained on a biweekly basis.
EDUCATION
Arizona State University- Tempe, AZ
Business Management
SKILLS
Microsoft Office - Word, Excel, Outlook, Microsoft Teams
KBM 2.0 AS400, QlikView,VLOOK UPS Lotus Notes
Ramco Accounting
Various Proprietary Accounting Software’s
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