Jeannie Krisik
Chicago, IL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Senior Billing Specialist
RXO Logistics-Elk Grove Village, IL
October 2022 to Present
• Monitor and bill, Home Depot, for delivery and installation of appliances.
• Research accounts, checking dispatch notes, driver notes and looking at pictures, to ensure we are paid for all services rendered.
• Train and monitor, billing specialist, showing them their errors, to make them successful.
• Process paperwork for next days delivery by discarding cancelled orders paperwork, put stop number, based on manifest, into driver folders.
Billing Specialist
XPO Logistics-Elk Grove Village, IL
January 2021 to October 2022
• Monitor and bill, Home Depot, for the independent contractors, who deliver and install appliances.
• Research accounts for delivery services, if customer needs special services to complete install.
• Bill customer and services into excel sheet.
• Forwarding this file to management and billing by deadlines, weekly.
• Weekly putting a file into excel spreadsheet, for overnight delivery approval, after making sure driver key, addresses and only billable accounts are updated.
• Assisting dispatch with customer services and product codes. Payment Processing Clerk
Gerber Collision & Glass-Elmhurst, IL
February 2020 to March 2020
• Posting payments, in great plaines software, from body shops worldwide.
• Working with shops and cash management to clear checkbooks on monthly basis.
• Process check requests for customers and insurance companies. Cashier
Kohls-Orland Park, IL
August 2014 to January 2020
• Assisting customers by checking out their purchases in a timely manner.
• Accepting payments for customer charge card bills.
• Solicitation of new charge card applicants.
Accounts Receivable Clerk
Freshline Dairy-Minooka, IL
August 2014 to December 2019
• Call customers for orders, entry in data base, scan to dairy.
• Post customer payments. Print delivery tickets. Fill out and make daily deposits.
• Inventory of driver trucks. Weekly and monthly price changes. Data Entry
Clovercrest Dairy-Hobart, IN
February 2016 to April 2018
• Call customers for orders, assist with billing questions.
• Enter orders in two data bases. Print customer invoices. Administrative Assistant
PRAIRIE FARMS DAIRY-Hammond, IN
August 2012 to February 2016
• Process customer orders, verify completed orders for errors.
• Working with load out, drivers and dairy to resolve daily overages, shortages, and damaged products, so location is credited.
• Work with salespersons on monthly promotions, by verifying products and pricing.
• Update and change product prices, monthly.
• Verify customer payments against delivery invoices, resolving any discrepancies.
• Assuring driver time cards, fuel receipts and monthly truck mileage reports are accurate before forwarding to corporate.
Education
GED in Business administration
Oak Lawn HS - Oak Lawn, IL
August 1974 to January 1978
Skills
• Numeric and alphabetical data entry, accounts receivable and payables, driver logs, truck trip and fuel reports.
• Customer Service
• Team Member
• Office Experience
• Microsoft Office
• Microsoft Word
• Typing
• 10 Key Calculator
• Data Entry
• Accounts Receivable
• Bookkeeping
• Order Entry
• Bank Reconciliation
• Windows 7 (5 years)
• Microsoft Excel
• Microsoft Outlook
• Time management
• Accounting
• AS400
• Accounts receivable
• Microsoft Excel spreadsheet
• Microsoft Excel
• Data entry
• Communication skills
• Microsoft Outlook
• Customer service
• Administrative experience
• Organizational skills
• Phone etiquette
• Analysis skills
• Computer skills
• English
• Math
• 10 key typing
• Proofreading
• Accounting software
• Accounts payable
• Account reconciliation
Assessments
Learning agility — Proficient
June 2022
Learning and applying new information
Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Outside sales — Proficient
July 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Inside sales — Proficient
July 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Office manager — Proficient
July 2020
Scheduling and budgeting
Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.