Customer Service High School
Resume:
Ahlexa Martinez
415-***-**** **************@*****.***
Albuquerque, New Mexico
Aspiring nursing professional with extensive experience in customer service and childcare, seeking to leverage skills in a dynamic healthcare setting. Passionate about pediatric care, with a goal to enroll in the University of New Mexico's Nursing School and specialize in pediatrics. Proven ability to manage challenging environments and provide high-quality service.
Education
*Currently pursuing undergraduate studies*
**Work Experience**
**TEKsystems**
*contract employment- customer service aide for Medicaid new deals working with Human Services Department for New Mexico*
Worked remote from home from Sept 2023- Sept 30th 2024.
-aspired skills in excel worksheets
skills in google meet
Teams chatroom
Microsoft
Financial input information
Customer service(inbound/outbound calls)
**Presbyterian Hospital, Albuquerque, NM**
*Gift Shop and Customer Service Assistant*
Sep 2019- May 2020
- Managed customer service operations and assisted in the gift shop.
- Demonstrated excellent communication and organizational skills.
**Springstone Montessori School, Albuquerque, NM**
*Childcare Assistant*
2021 – 2023
- Provided care and educational support to children.
- Collaborated with staff to create a safe and nurturing environment.
**McAlister's Deli, Albuquerque, NM**
*Team Member*
Sophomore Year of High School – Senior Year of High School
- Assisted with food preparation and customer service.
- Maintained high standards of cleanliness and hygiene.
**Dion's, Albuquerque, NM**
*Team Member*
Freshman Year of High School – Sophomore Year of High School
- Delivered excellent customer service and support.
- Worked effectively in a fast-paced environment.
**Volunteer Experience**
**Presbyterian Hospital, Albuquerque, NM**
*NICU/PICU Volunteer*
Junior Year of High School – Freshman Year of College
- Contributed 10 hours per week in a critical care environment.
- Developed a passion for pediatric care and working with children.
**Certifications**
- Adult/Baby CPR Certification
**Skills**
- Strong communication and interpersonal abilities.
- Efficient in managing time and tasks.
- Compassionate and patient-oriented approach.
**Interests**
- Keen interest in pediatric healthcare.
- Enthusiastic about learning and professional development in nursing.
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