Customer Service Healthcare Recruiter
Resume:
Megan Brown
Grapevine, TX *****
*********@*****.***
I look to bring my great work ethic to help a company produce. I pride myself on being a very fast learner and extremely ambitious. Seeking a lifelong career! Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Healthcare Recruiter
StaffDNA - Plano, TX
November 2022 to January 2023
Emergency Dispatch Operator
BRINKS - Farmers Branch, TX
August 2022 to November 2022
Recruiter
ABM Industries, Inc. - Irving, TX
November 2021 to January 2022
Utilized Job Align, post jobs, review applicants, hit daily amount of calls, daily/weekly amount of hires, come up with creative ways to reach out to the community, reporting daily to on site managers and TA managers, actively attending meetings on TEAMS. The positions I hired for, were janitorial roles for Amazon Warehouse.
Recruiting Coordinator
AMN Healthcare - San Diego, CA
March 2021 to October 2021
Hitting daily call goals, utilizing our database, keeping things organized and up to date, building strong relationships with our clinicians, daily meetings etc. The positions I hired for, were Travel Nurses for the FEMA Covid Vaccination Sites throughout the U.S.
Corporate Recruiter
CROSSMARK - Plano, TX
November 2019 to April 2020
CROSSMARK Corporate Recruiter-Leadership Role
My job as a recruiter is to produce and make sure I hit or exceed my daily goals. As well as being a leader I encourage all employees to strive for any goals they have for the day, and do my best to motivate everyone. Keeping a neat and organized work area have the ability to build relationships with the hiring coordinators we work with as well as the candidate's we interview. Making outbound and taking inbound calls, as well as providing professional and quality service to the candidates we consider for hire. The positions I hired for, were widely ranged from retail merchandisers to event specialists working side by side with Walmart and sams club.
Front Desk Coordinator/Receptionist
P.A. Dental Arts - Allen, TX
April 2019 to October 2019
Scheduling treatment and hygiene, following up with patients from any treatment done in office or referred out. Insurance verification. Answering phone calls. Cleaning operatories. Providing the best customer service. Responding to emails. Maintain an organized work area. Promote our in office products. Hygiene Coordinator
Elite Dental - Dallas, TX
May 2018 to April 2019
My duties included checking patients in and out, collecting payments when necessary, verifying insurance, making sure each patient had a recall appointment scheduled, and making sure every patient had a great experience in our office. I also presented treatment plans when necessary and answered any questions about billing and future services when asked. I loved this office but left due to relocating! Front Office Receptionist
Allen center dental - Allen, TX
January 2017 to April 2018
Provide customer service, insurance billing, answering phone calls, presenting treatment plans, going over financial options, maintain a clean organized work area, filing, etc. Recruiter
Wheeler Staffing Partners - Plano, TX
August 2015 to October 2016
Wheeler Staffing Partners Team Lead- Recruiter
My job as a Team-Lead recruiter is to produce and make sure I hit or exceed my daily goals as well as keeping my team in where they need to be. We had daily expectations to meet that I held everyone accountable for, and pushed for them to be successful. Keeping a neat and organized work area, have the ability to build relationships with the hiring coordinators we work with as well as the candidate's we interview. Making outbound and taking inbound calls, as well as providing professional and quality service to the candidates we consider for hire. The positions I hired for, were also retail positions with 20/20 companies.
Education
High school diploma in Diploma
Lincoln Academy
August 2012 to September 2012
Some college
Skills
• MICROSOFT OFFICE (7 years)
• MS OFFICE (7 years)
• Receptionist (6 years)
• Scheduling (4 years)
• Billing (1 year)
• Filing (1 year)
• Data Entry (1 year)
• Organizational Skills (10+ years)
• Microsoft Word (9 years)
• Outlook (3 years)
• Infant Care (7 years)
• Dental Receptionist (4 years)
• Toddler Care (7 years)
• Talent Acquisition (3 years)
• Medical Scheduling (Less than 1 year)
• ATS
• Interviewing
• Medical Terminology
• Phone Etiquette
• Workday
• Negotiation
• Leadership
Certifications and Licenses
CPR & AED
August 2019 to August 2021
Assessments
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Ability to Multitask
• Tech Savvy
• Leadership skills
• Microsoft Office efficient
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