Home Health Task Force, sales, Marketing, budgeting, food and beverage
Resume:
Theresa Gramlich
Humble, TX *****
*******.********@*****.***
Seeking an opportunity to assist in the growth of a company by utilizing outstanding records of achievement while working within a supportive and collaborative team. Positive attitude, flexible availability, motivated, organized and driven.
Authorized to work in the US for any employer
Work Experience
Director of Sales
Holiday Inn IAH Humble/Houston, TX, Sept. 2023-April 2024
• Office Management included phone inquiries, leads, scheduling and follow-up.
• Proactive selling using competitive intelligence, outside sales calls, presentations and tours.
• Detailed events for the operations teams and clients.
• Strategically managed guest room inventory and meeting space with revenue team and upper management.
• Submitted weekly and monthly reporting of team activities, contracts and prospective business.
• Conducted daily business reviews and weekly sales meetings
• Responsible for month end reporting, forecasting and budgeting with the revenue team and upper management.
Task Force Hotels Sales
The Hyatt Place, Hilton Garden Inn, The Woodlands, TX, Aug. 2023-Sept. 2023
• Sales representative for both properties (Task Force).
• Devised a weekly proactive prospecting plan to generate new business.
• Managed incoming leads and lead tools, phones and maintained correspondence via email.
• Conducted sales calls in person, via phone and site tours of properties.
• Maintained existing client partnerships.
Task Force Office Management and Home Health Care
Plumbing Supply Company, Visiting Angels, TX, May 2023-August 2023
• Home Health Care giver, house cleaning and meal preparations.
• Office Management, accounting, phone/email correspondence and messaging. Director of Sales
Staybridge Suites at IAH in Humble, TX, Sept. 2022 April 2023. Director of Sales and Marketing
The Embassy Suites by Hilton – Houston, TX, Nov. 2020 to Sept.2022
• Responsible for increasing market share during Covid with hotel and currently.
• Consistently first in competitive set in ADR and over 130 in RPI.
• Complete month end reporting, forecasting and annual budgeting
• Developed and executed annual marketing plans.
• Strategically manage room inventory and yielding.
• Manage booking sites and ongoing promotions.
• Conduct daily business reviews, weekly yield and sales meetings. Opening Director of Sales and Marketing
The Embassy Suites by Hilton the Woodlands, May 2015 to Nov. 2020
• Completed all preopening tasks, training, and brand checklists.
• Opened the hotel with over a million in group revenue on the books.
• Consistently maintained #1 status in RevPAR after opening. Opening Director of Sales and Marketing
Hilton Garden Inn Northwest - America Plaza - Houston, TX Aug.to May 2015
• Completed all preopening tasks, training and brand checklists.
• Developed menus and hotel marketing collateral including photography, web sites and social media.
• Motivated the sales and catering team to pre-sale and contract business.
• Set up all sales, catering and convention sales teams to presell and contract business.
• Created partnerships on a local and national level maintaining #1 ranking in market share.
• Opened hotel with 500K over budget in group contracted business Director of Sales and Marketing
Sheraton North Houston IAH-Houston
Oct.2005 to Aug.2012
• Responsible for day-to-day management and motivation of ten (10) sales and catering managers.
• Conducted daily business reviews/strategies and weekly sales meetings.
• Completed month end reporting, forecasting, annual budgeting.
• Developed and executed annual marketing plans.
• Utilized hotel intelligence tools/competitive set analysis to increase revenue share
• Achieved Individual revenue goals of $1.26 million annually to include rooms and catering revenues.
• Responsible for team's annual hotel production of $14 million in rooms and catering revenue.
• Exceeded budget for last 5 years up to 10% over budget.
• Developed user's guide for Hotel Intelligence tools.
• Assigned to task force to implement company SOPs within the sales and catering departments. Education
College 2 years
Sam Houston State University - Huntsville, TX
August 1989 to 1991
Skills
• Software Intelligence/sales research Experience
• Word application, Outlook, Delphi, Sales Pro, CPR, Hilton PMS, Marriott PMS
• Strategic Planning
• Catting and banquet sales and operations
• Contract negotiations
Embassy Suites Worldwide - Director of Sales of the Year February 2019
Additional Information
References available upon request.
Contact this candidate