Business Management Quality Engineer
Resume:
JEFF L. WILLHITE
Savannah, GA
*********@*****.***
OBJECTIVE:
To utilize my technical skill, quality experience and business management experience to be a leader of a successful and innovative team. To problem solve and deliver valuable solutions to my company and its customers.
EDUCATION:
Indiana Wesleyan, Business Management, Lafayette, IN Graduated August 2014
Major: Bachelor of Science Management
TECHNICAL SUMMARY:
Software: Infinity, Microsoft Office, Outlook, SAP, Dayforce, ETQ, Kronos, Tableau, Skype, Box, SharePoint, Gage It, Power BI, Teams
Course work: Business Ethics, Organizational Change Management, Organizational Behavior, Conflict/Negotiation Resolution, Marketing Management, Accounting for Managers, Philosophy of Corporate Culture, Management and Leadership. Ag Engineering at Purdue, Industrial Maintenace at Ivy Tech
EXPERIENCE:
JCB, Savannah, GA Sept 2022-Present
Sr. Quality Engineer for Government and Defense in North America
Supporting DCMA and TACOM warranty with RCCA formal response
PPS technical problem solving via Ishikawa, 8D, 5Y
Training quality engineers, QAT inspectors, and reactive quality techs
Supporting NPI through Gates 1-5
Writing PFMEA, PDI, and Hot Test inspections
Leading Gemba activities, Stop, Call, Wait support, Supporting SOP edits
Drafting and approving concessions
Drafting RFV’s for USG
Leading supplier facing communications for RCCA and onsite supplier audits
Spot Award for supporting process improvements and engineering projects
Hosting internal and external ISO Auditors for recertification of ISO 9001
Use SAP to create purchase requisitions for services, rework activities, and replacement parts,
Collaboration with FSR’s of failure mode analysis
Supplier facing communication and occasional travel to vendors
Supervisory responsibilities for quality lab and inspectors
Interviewing and hiring of QE’s, ME’s and QAT’s (Team Building)
Create and develop onboarding training improvements with HR
Military vehicle inspections, fluid analysis, artifact collection, gage activities
Facilitate QAR inspections with DCMA, Document meeting minutes
Create 2408-9 documents, update VIN tracker system for HMEE & LCRTF
Wabash National, Griffin, GA May 2021-Sept 2022
Quality Manager
Monitor, Track, and Communicate KPI data: DPU, FTQ, NUFR.
Team build and manage CAR, PAR and SCAR systems.
Created a rework tracker and workmanship control documents
Make decisions on product quality, lead inspection gate staff and on-site weld school teacher. Developed additional weld school training module for stainless steel, aluminum, and thin galvanneal
Lead Gemba walks and Rapid Improvement Workshops.
Teach QMS standards, prioritize team lead activities, conduct product audits
Rectify customer concerns, Drive RCCA. Set up MRB process. Lead in culture change and process improvements. Update Tier Boards
Travel and align quality systems between facilities
Caterpillar Inc., Lafayette, IN/Griffin, GA Oct 1997 – May2021
Supplier Quality Manager July 2015 - Present
Control receiving inspection plans through risk assessment, set frequency, sample size, and features checked on raw and purchased finished goods
Write and administer performance evaluations, issue discipline
Use Workday, Teams, Kronos, Coupa, Microsoft Suite, ETQ, Infinity
Track and report on KPI’s
Recover COPQ dollars, leverage PPM and negotiate with suppliers
MRC review of discrepant material and approve rework procedures
Lead containment activities, prioritize action items, develop recovery plans
ISO audit compliance, 5S, succession planning, training matrix
Review and approve deviations, PCN’s, and PPAPs
Teach problem solving techniques, gage usage, and print reading
Support reactive quality investigations through Go, See, Act and Ishikawa
Support NPI activities, resourcing for cost and quality improvements.
Onboarding, interviewing, target selection, support change management
Manage contractors, contingent workers, full-time hourly, and salary
Use PQVC in goal setting, implement lean and safety initiatives
Procure tooling and gaging, support manufacturing engineering for CI
Supplier Development Engineer Oct 2014 - July 2015
Travel to Mapleton Foundry, ILC, and fastener vendors
Issue 8D CARs, approve PCN’s. Support APQP and set PPAP requirements
Check PFMEA, Process Flows, quality plans, appearance approval reports
Audit supplier processes, identify improvement opportunities, report back
Supplier Quality Engineer Oct 2011-July 2015
Defective material disposition, Print reading, SAE and 1E specs
Schedule delivery of replacement parts, manage vendor issues
Communicate urgent issues with the supply base 450+ vendors
Develop ICA- Analyze defects and drive back to root cause
Analyze failures and teach gaging techniques
Correlate geometric measurements with supply base
Castings, forgings, fasteners, valves, pumps, seals, gaskets, tubes, electrical components, turbochargers, die castings, weldments, stampings, bracketry, dampers, radiators, aftercoolers, bases, pans, pullies, camshafts, and cranks
Machinist Team Leader 2008-2011
Direct personnel for efficient line flow, work constraint operations
Read CMM data and make machine moves, teach gaging
Cross train new machinist, material handlers, and assemblers
Operate ABB robots, wash tanks, hoists, fork trucks, quality audits
Leads CPS teams, 5S audits, write standard work
Gage Lab Technician 2006-2008
Calibrate, repair and certify machine shop and assembly gages
Calibrate air gages and replace transducers, height gage, super mics
Calibrate and repair torque wenches, dial indicators, snap gages, dial bores
Machinist Technician 1997-2006
Rough and finish milling/ Surface grinding on engine blocks and conrods
Rough and finish boring, drilling, tapping, reaming, broaching
Cleanliness checks, set tooling, PM machines, sub assembly
Wabash National Lafayette, IN. July 1995 – Oct 1997
Line Worker
Safety Team leader, general assembly, Brake and Air specialist
Attended Purdue University and IVY Tech at the same time
Contact this candidate