Customer Service Sales Support
Resume:
Sonya Stanley
Dedicated Worker
Raleigh, NC *****
*********@*****.***
I enjoy working in a busy environment and once trained can work independently. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Family Dollar - Raleigh, NC
November 2021 to Present
My duties include: managing the cash register ( during my appointed time), helping customers, restocking shelves, and keeping store clean.
Cashier/Sales Associate
Dollar Tree/Family Dollar - Central Islip, NY
May 2017 to August 2019
Greet and help customers ( as needed), stock shelves and rotate products, perform cash register transactions.
Daycare Provider Assistant/ volunteer
Campbell's Daycare - Central Islip, NY
June 2014 to June 2017
Responsibilities
I was a volunteer worker, worked with infants thru after school age children. Diaper changing, feedings, activities, sanitize the daycare.
Accomplishments
Loved and bonded with the children. OCFS Training
Skills Used
Patience, multi tasking, interaction with parents and others. Sales Support Clerk
TNT, USA INC. - Melville, NY
July 2007 to February 2009
Responsibilities
Sales Support Clerk - Enter weekly call log for salesmen on Canada & USA, accountable for customer satisfaction, maintain daily customer support, create and modify documents using Excel, Word, and Power Point .
Accomplishments
Assisted management in cross training other departments,took part in all Walk the World events ( to stop world hunger) . Was part of board that organized company events for employees. Skills Used
The ability to work independently, multi -task, and meet weekly deadlines. Payroll Assistant
Wyandanch Daycare Center, Inc. - Wyandanch, NY
December 2001 to June 2007
Responsibilities
Processed payroll summaries, Responsible for processing bank reconciliation, Transmitted bi-weekly final payroll to ADP, Assisted with the general ledger final payroll salary and benefit allocation, Responsible for employee benefit administration, Maintained and reconciled employee universal leave balances, Perform exit interviews for terminated employees, Supplied accurate detailed information for all Payroll and Human Resources inquires, Handled employee Worker's Compensation claims. Accomplishments
Finance manager knew that he could count on me to cooperate and see to it that things were done in a timely and professional manner.
Skills Used
The ability to work independently and responsibly. Education
Associates Degree in Business Administration in Business Management AIU Online - Illinois
August 2014 to February 2016
Skills
• Public Speaking (3 years)
• Proficient in Microsoft Word, Excel Spreadsheets,ADP knowledge, type 30 -35 WPM, Power Point. (7 years)
• Capable of using all office equipment (10+ years)
• Cash Register
• Customer Service
• Word
• Cooking
• Data Entry
• Filing
• Cash Handling
• Team Player
• Excel
• fast learner
• Organizational Skills
• Leadership
Awards
Dean's List Award
December 2014
Certifications and Licenses
OCFS Training
October 2016
Assessments
Retail Customer Service — Highly Proficient
December 2019
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
In May 2017, I will pursue my Bachelor's Degree in Criminal Justice - Probation / Case Management. Because of the daycare volunteer work, I have been background checked, fingerprinted, and OCFS Trained.
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