Customer Service West Palm
Resume:
KAYLEI
SMART
m* **************@******.***
* **** **** *****, ** 33417
SKILLS
+ Sales
+ Retail Sales
+ Merchandising
+ Customer Service
+ Organizational Skills
+ Customer service
+ Pet care
+ Animal care
+ Hospitality
+ Customer Support
+ Product Merchandising
+ Stock Replenishment
+ Refunds and Exchanges
+ Guest Services
+ Problem Resolution
+ Product and Service Solutions
+ Team Collaboration
EDUCATION
Wellington High School
West Palm Beach, FL
High school diploma
PROFESSIONAL SUMMARY
Enthusiastic and motivated individual passionate about customer
service. Team player works well both independently and within team
settings to achieve goals. Skilled communicator and problem solver
committed to creating positive customer experiences. Customer Service
Representative bringing top-notch skills in oral and written
communication, active listening and analytical problem-solving skills.
Enhances customer experiences by employing service-oriented
behaviors, understanding customer desires and providing customized
solutions to build loyalty. Hardworking and passionate job seeker with
strong organizational skills eager to secure entry-level
position. Ready to help team achieve company goals.
WORK HISTORY
Polo Ralph Lauren Factory Store - Customer Service Associate
West Palm Beach, FL + 05/2023 - Current
+ Helped large volume of customers every day with positive attitude
and focus on customer satisfaction.
+ Actively listened to customers, handled concerns quickly and
escalated major issues to supervisor.
+ Answered customer telephone calls promptly to avoid on-hold wait
times.
+ Offered advice and assistance to customers, paying attention to
special needs or wants.
DICK'S Sporting Goods - Sales Associate
09/2021
+ Organized racks and shelves to maintain store visual appeal, engage
customers, and promote specific merchandise.
+ Helped customers locate products and checked store system for
merchandise at other sites.
+ Prepared merchandise for sales floor by pricing or tagging.
+ Rotated stock and restocked shelves to maintain product availability
and store appearance.
+ helped customers find the exact thing they needed
Banana Republic Factory Store - Customer Service Cashier
Palm Beach, FL + 03/2023 - 08/2023
+ Resolved customer complaints and maintained clean and tidy
checkout area.
+ Actively listened to customers, handled concerns quickly and
escalated major issues to supervisor.
+ Met customer service goals and exceeded customer expectations.
+ Enabled customers to feel welcomed, important, and appreciated by
answering questions about products sold throughout store.
Contact this candidate