Administrative Assistant Medical Records

QUINTINA BROWN

**** ********* **** • Snellville GA. 30039 • M: 267-***-****

*************@*****.***

SUMMARY OF QUALIFICATIONS

PROVIDING EXCEPTIONAL SERVICE BUILDING LOYAL RELATIONSHIPS SOLVING PROBLEMS

Dedicated and self-motivated individual offering a solid background in quality customer services,

and inventory management, with extensive administrative assistant experience. Excellent

communication, organization and multi-tasking skills. Work well both independently and as a

contributing team member. Proficient in Microsoft Office Suite (Word, Excel, Access), and the Internet.

ACCOMPLISHMENTS

Promptly answered telephone calls to reflect professional corporate image.

Consistently processed all medical appointment and insurance claims without errors.

Provided a high level of customer service and client relations based on outstanding communication

and interpersonal skills.

ACCOMPLISHMENTS AND EXPERIENCE

Administrative Assistant Connection Training Services, Philadelphia, PA 8/2015 – 7/2017

● Performed various secretarial/clerical duties such as documenting, photocopying, faxing,

mailing, and organizing filing system.

● Answered telephones and transferred calls to appropriate staff members.

● Interacted with organizational staff, clients, and visitors on a daily basis.

Receptionist The Center for Returning Citizens, Philadelphia, PA 4/2014 – 6/2015

● Received and relayed telephone and fax messages appropriately.

● Assisted in planning meetings by providing administrative support.

● Responded to queries put forward by customers.

Food Services Dietary North Star Manor Personal Care Facility Philadelphia, Pa 8/2013 – 8/2014

● Prepared cold food items for patients compliant with established procedures.

● Tallied cold food items, assembled and garnished trays for patients, unit staff and cafeteria

customers.

● Rotated labels and date of fresh foods to maintain freshness of products.

● Set up and clean salad bar and dessert area of cafeteria line.

Medical Records Clerk Self Incorporate, Philadelphia, PA 7/2007 – 8/2009

● Compiled, verify and record patient records and medical history.

● Reviewed medical records to ensure correctness and completeness.

● Retrieved and deliver medical records requested by facility professionals.

● Compiled data such as demographic information and treatments administered.

Server Waffle House, Atlanta, GA. 09/2018- 06/2021

● Take food orders

● Clean restaurant

● Take payments

● Greet and seat customers

Home Health Aide Allways Caring, Atlanta GA. N/A

● Prep food for client

● Change and wash client

● Feed client

● Do client hair

● Transport client around the house

EDUCATION

George Washington High School, Philadelphia, PA (2011)

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