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Customer Service Team Leader

Location:
Oakland, CA
Posted:
September 25, 2024

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Resume:

CHRISTOPHER PRICE

· 510-***-****

*******************@*****.***

I am seeking an amazing opportunity that will help me expand my horizons and help me spread my wings into my future career. I am a hard-amazing worker who strives for success. When it comes to work, I have amazing experience in customer service along with some knowledge of inventory and administrative skills along with my exceptional Manager experience. I feel I will be qualified for any role when it comes to oral representation, communication skills and being attentive to customers’ needs and requests. When offered a role I am team leader and team player. EXPERIENCE

01/2021 – PRESENT

INVENTORY LEAD SPECIALIST, COOKIES WAREHOUSE- SAN LEANDRO, CA Monitoring the storage, and deliveries of supplies to ensure quality and quantity of products. Keep track of the supplies within the warehouse, while managing orders to facilitate sales and production. Signing off shipments, counting the number of available products and placing orders for future inventory. Aid stockers and other warehouse workers as they move products from one area to another. 03/2015 – 03/2020

BANQUET SERVER/ HOUSEMAN/ GUEST SERVICE/ HOUSEKEEPING/ BARTENDER/ENGINEERING/RESTAURANT, HILTON CONCORD, CA/ Responsible for accommodating all guests at a function while circulating the room. Anticipating the needs of guests and responding in a timely manner to their request. Set and host banquet events upon request. Maintained storage rooms cleanliness and organization providing information about hotel services, facilities and other amenities to ensure that all banquet and meeting rooms are properly set in a timely manner. Responsible for timely and safe breakdown of meeting rooms after event completion. Refresh rooms within the time frame at appropriate functions. 12/2011 – 11/2015

FRONT DESK /OPERATOR, WALNUT CREEK MARRIOTT

Greeting and registering guests, processing reservations, and providing customer service to ensure the best hotel experience, Reporting and keeping up with maintenance issues, maintaining common areas and guest amenities, shuttle transportation services, and inventory duties. Answering phones, returning guest emails, faxes, handled all outgoing correspondence and dispersed incoming mail. 08/2013 – 12/2018

SECURITY,GUEST SERVICES, BELLMAN OAKLAND CITY CENTER MARRIOTT Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. SKILLS

• Computer literacy, Leadership, Communication.

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