Customer Service High School

CONNOR WALLETT

** ***** *****, *********, ** ****7

717-***-**** (cell); 717-***-**** (home)

*************@*******.***

EXPERIENCE

MARCH 2020 – PRESENT

RURAL CARRIER ASSOCIATE, UNITED STATES POSTAL SERVICE

Worked at Hummelstown Post Office from March 2020 to June 2021

oCasing of incoming mail for delivery

oLearned multiple routes and acted as a fill-in for regular carriers on their days off or during peak delivery periods

oAssigned to various post offices in the area where staff shortages dictated including Lebanon, Myerstown, and Carlisle

oOn many occasions completed multiple routes due to shortages of staff

oAverage weekly hours matched full-time employees.

Transferred to Myerstown in June (to present) with duties similar to Hummelstown

oWorked weeks at a time without a day off due to staff shortages/call-offs.

oWorked Sundays delivering Amazon packages (for the USPS} out of the Lebanon Post Office

JANUARY – FEBRUARY 2020

VOLUNTEER AT THE ANITIQUE AUTOMOBILE CLUB OF AMERICA (AACA) HERSHEY, PA

Worked in the toy train room display

Detailed cars on display and drove cars to the Farm Show Complex in Harrisburg, PA for display

Other duties as assigned

JUNE 2014 TO AUGUST 2019

UTILITIES WORKER, HERSHEY ENTERTAINMENT AND RESORTS COMPANY

Responsible for maintaining cleanliness and customer service within an assigned area of Hershey Park.

Assumed temporary supervisory responsibilities in summer 2018. Provided guidance to new hires on performance expectations and provided feedback on performance.

Received numerous legacy checks (performance awards) for extraordinary customer service by going above and beyond to accomplish the park’s service promise.

EDUCATION

JUNE 2016

HIGH SCHOOL DIPLOMA, MIDDLETOWN AREA HIGH SCHOOL

During high school I participated in numerous co-curricular activities including: Key Club, chorus, Pride Club, Class Officer—historian, golf team, and National Honor Society.

JANUARY 2020

BACHELOR’S DEGREE IN HISTORY, ELIZABETHTOWN COLLEGE, PA

In addition to meeting requirements for a degree in history, I also took several business courses including marketing, accounting, and business management.

SKILLS

Team Player

Reliability and work ethic

Customer service skills

Attention to detail

Contact this candidate