Driver's License Class A

TERENCE RANDOLPH

McCool, MS *****

313-***-**** - *********.******@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Versatile and dedicated, with a proven track record of enhancing safety and efficiency at The Randoff Group LLC. Skilled in GPS navigation and adept at problem-solving, I significantly improved on-time deliveries. My strong work ethic and commitment to safety have consistently contributed to a positive company image and customer satisfaction.

SKILLS

Strong Work Ethic Self-motivation and discipline

Safe Driving Practices Commercial driver's license Understanding of Traffic Laws Patience and Perseverance Load securement knowledge Proactive Safety Measures Basic mechanical knowledge Defensive Driving Techniques Accident prevention strategies Flexible schedule availability Adaptability to Change Heavy lifting capabilities

Logbook Maintenance GPS Navigation Proficiency

Record Keeping Abilities Cross-docking experience

Efficient loading and unloading Backing and maneuvering Safe Driving Dependable and reliable

Class A Commercial Driver's License GPS and route planning Long-haul driving Transportation safety

Order picking and processing Commercial driving

Inclement weather driving Mechanical Knowledge

Vehicle inspections DOT Compliance

Load security Accurate record keeping

Tractor-trailer driving specialist Logistics Planning Vehicle Maintenance Clean MVR

Defensive driver training Trailer maintenance

Delivery Scheduling Vehicle systems

Route Management Customer Service

Problem-Solving Time Management

Attention to Detail Critical Thinking

Flexibility Class A license

WORK HISTORY

04/2022 to 09/2024 Semi Truck Driver

The Randoff Group LLC – Missouri City, TX

Improved on-time deliveries by efficiently planning and executing optimal driving routes.

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Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.

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Assisted in training new drivers on company procedures and industry best practices, contributing to a skilled workforce.

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Increased fuel efficiency by implementing eco-friendly driving techniques such as coasting, proper gear usage, and minimizing idling time.

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Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.

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Maximized vehicle lifespan by conducting regular inspections and promptly addressing any necessary repairs or maintenance needs.

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Contributed to efficient loading procedures by coordinating with warehouse staff at pick-up locations for streamlined cargo handling processes.

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Promoted a positive company image by presenting a professional appearance and demeanor when interacting with customers or other drivers during stops or layovers.

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Communicated effectively with customers upon arrival at delivery sites, ensuring smooth handover of shipments while adhering to company protocols.

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Handled emergency situations calmly and effectively while keeping safety as the top priority for both self and others on the road.

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Ensured accurate and timely deliveries by thoroughly checking load manifests against actual cargo.

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Negotiated access to difficult delivery locations using problem-solving skills and clear communication with clients.

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Reduced downtime and maintenance costs through proactive servicing of the vehicle, identifying potential issues early on.

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Assisted in reducing accidents on the road through defensive driving practices and adherence to traffic rules.

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Prevented cargo damage during transit by securely fastening loads using straps, chains, or other appropriate equipment.

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Enhanced customer satisfaction by maintaining consistent communication with dispatchers and clients regarding delivery updates.

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Collaborated with dispatch team to determine best routes, taking into account weather conditions, road closures, or other potential delays to ensure on-time deliveries.

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Provided a safe working environment by diligently inspecting and maintaining the semi-truck before each trip.

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• Operated with safety and skill to avoid accidents and delays.

• Dropped and hooked trailers and changed configuration of equipment.

• Maintained daily, legible DOT log book and submitted corresponding documents. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

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Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

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• Utilized GPS and other navigation tools to plan routes and stay on schedule. Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

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• Completed routine maintenance on truck to keep in working order. Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

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Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

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• Fastened chains, straps, covers, and binders to secure load during transit. Determined quickest and safest routes for delivery by using effective planning and organizational skills.

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Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

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Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

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Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

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Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

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• Secured vehicle to tow truck and checked all attachments for safe operation. Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.

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Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

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Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

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11/2014 to 04/2021 Federal Court Security Officer

Walden Security – Houston, TX

Contributed to the successful apprehension of individuals attempting to bring prohibited items into the courthouse by vigilantly inspecting all personal belongings.

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Supported smooth courtroom operations by assisting in transporting prisoners safely between holding cells and courtrooms when needed.

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Maintained order within the courthouse by addressing disruptive behavior promptly and professionally.

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Developed strong professional relationships with colleagues from other government agencies involved in ensuring courthouse safety.

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Served as a liaison between the court staff and local law enforcement agencies, facilitating clear communication during high-stakes situations.

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Prevented unauthorized access to restricted areas by closely monitoring entrances and exits throughout the courthouse complex.

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Conducted routine patrols of the courthouse premises to deter criminal activity and ensure a safe environment for all occupants.

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Collaborated with fellow officers to develop comprehensive strategies for enhancing courthouse security protocols.

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Contributed to efficient daily operations by completing administrative tasks related to court security, such as incident reports or shift logs.

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Upheld the highest standards of integrity, honesty, and respect for the law as a dedicated Federal Court Security Officer.

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Enhanced security measures by conducting thorough and consistent screenings of all individuals entering the federal court building.

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Reduced risk of potential threats by performing comprehensive background checks on individuals with access to sensitive areas.

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• Provided information and direction to general public. Screened persons entering courthouse using magnetometers, x-ray machines and other devices.

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• Called court to order and announced judge entrances.

• Escorted jurors, visitors, and prisoners into courtroom.

• Checked identification of employees, law enforcement officers, and attorneys. Collected and retained unauthorized firearms and other contraband from individuals entering courthouse.

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Patrolled court building and grounds and checked visitors and packages at entrances.

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• Stopped people from entering courtroom while judge charged jury. 04/2014 to 11/2014 Light Rail Operator

Metropolitan Transportation Authority – Houston, TX Coordinated with fellow operators during shift changes, ensuring a smooth transition and continuity of service for passengers.

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Demonstrated adaptability during service disruptions or emergencies by quickly adjusting plans according to dispatcher instructions while maintaining focus on passenger safety.

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Ensured smooth operations by conducting thorough pre-trip inspections of vehicle systems and equipment, identifying any issues or potential problems.

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Increased efficiency by monitoring onboard computer systems for real-time route updates and schedule adjustments.

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08/1985 to 03/2012 Police Sergeant

Detroit Police Department – Detroit, MI

• Served as mentor and role model to junior officers. Supervised and coordinated daily operations of patrol shifts of up to [Number] officers.

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• Answered emergency calls for help from citizens and business owners. Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.

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• Supervised crowds at busy events to prevent injuries and property destruction. Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.

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Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.

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Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.

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Led shift briefings to inform officers of properties to check and individuals of note in local areas.

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Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.

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• Developed and maintained positive relationships with community members. Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.

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Motivated and trained squad members to become proficient with equipment and daily tasks.

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Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.

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Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.

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Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.

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Engaged with local individuals and community leaders to discuss crime reduction strategies.

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Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.

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Strengthened inter-agency cooperation, fostering partnerships with other law enforcement agencies for joint initiatives.

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Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.

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Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.

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Liaised with local, state, and federal regulatory agencies to streamline investigation completion.

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Coordinated with law enforcement agencies to respond to security incidents and emergencies.

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Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.

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Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.

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EDUCATION

No Degree: General Studies/ Criminal Law

Wayne County Community College - Detroit, MI

04/2022 No Degree: CDL Class A

Elite University Truck Driving School - 15840 FM 529, Houston, TX 77084

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