Sales Manager General

Kimberly Jordan Murray

**** ***** ****** *****

Southaven, MS 38672

Home Phone 901-***-****

******@*******.***

SUMMARY

Highly results-oriented sales professional with a proven track record of turning around underperforming properties.

Exceptional creativity in sales presentations and team motivation to attain optimal results. Think “outside of the box”.

Outstanding leadership, organizational and time management skills.

Expertise in sales training, coaching, team building and motivation.

WORK HISTORY

8/20 -Present General Manager, Westin Memphis Beale Street

Manage 15 direct reports for 150 employees. Responsible for 17-million-dollar budget. Recruit and supervise 7

different departments. Active role in all social media outlets for the property.

9/18-08/20 General Manager, Embassy Suites Memphis

Responsible for ten-million-dollar budget. Hire and train 70 employees to meet Hilton brand standards.

Responsible for Payroll, Recruiting, and Accounts Payable. Train and Supervise front desk, housekeeping,

maintenance, and sales department. Develop Ads & Marketing for the property.

3/06-9/18 National Sales Manager, MGM- Gold Strike Casino, Tunica, MS

Responsible for motor coach and corporate convention sells. Directly involved with marketing and establishing

promotional ads to generate more revenue. Oversee a staff of five sales people who are responsible for motor

coach. I directly work with corporate sales and call directly on decision makers such as the President of the

company or the main meeting planner.

6/03-3/06 Senior Sales Manager, Grand Casino Tunica, MS

Responsible for selling convention space for the Tennessee & Alabama association and corporate markets.

Specialize in calling on Fortune 500 companies through outside appointments that generated 35,000 room nights

to meet budgeted goals.

6/98-6/03 Area Sales Manager & Area Operations Manager, Homestead Studio Suites, Memphis, TN

Responsible for the sales and marketing of twelve (12) extended stay hotels in a four-state area.

Develop marketing and quarterly action plans for General Managers and Sales Managers

to meet and exceed revenue goals.

Train and coach General Managers and Sales Managers in focused extended stay selling, yield management, importance of incremental revenue, maintaining and growing accounts.

Responsible for revenue management for all 12 properties.

Focused on ADR, minimum night stays, and increasing occupancy for portfolio of hotels.

Monitor sales success on a weekly basis.

Develop National Accounts averaging 1.6 million dollars annually.

Awarded “Most Creative Sales Manager” in 1999.

Awarded “Most revenue for the Company” in 2000.

Awarded “Most Penetrated Account Manager” in 2001.

Awarded President’s Club Winner for 2015 for MGM Resorts

8/97-6/98 Convention Sales Manager, Sam’s Town, Tunica, MS

Responsible for developing and implementing strategic sales efforts in a five (5) state

area for the corporate, incentive, and convention market. Create themes, plan, and

execute trade shows in sales territory.

4/93-8/97 Director of Sales/Sales Manager, Homewood Suites, Promus Corp, Memphis, TN

Responsible for the sales and marketing efforts of new extended stay brand, Homewood

Suites. Develop and establish new accounts, and create brand recognition; focusing on

extended stay in addition to cross selling for the three Promus brands: Hampton,

Homewood and Embassy. Promoted to Director of Sales in 1996.

Train Homewood Director of Sales for newly opening properties with emphasis on : System 21 PMS

Analyze and develop criteria for revenue management and maximization.

Budget and marketing plan creation.

Create local promotions and advertisement.

Education

University of Mississippi

Bachelor of Science: Hotel/Motel Management

Minor: Business

Computer Skills

ACT, Sales Logix, Simple Solutions, System 21, Winn Inn, Delphi, and Daylight

Memberships

Executive Board for the Mississippi Tourism Association, Executive Board for MS Hotel Association

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