Customer Service Retail Merchandiser

** ******** ****** • Portland, Maine *****

PHONE 207-***-**** EMAIL *******.*.********@*****.***

DEBORAH S. MCCUSKER

Objective

To utilize my talent and 25 years of experience as a merchandiser, buyer, and store manager in the retail industry.

Work Experience

2012-2020 Acosta Sales and Marketing, Jacksonville, FL

Retail Merchandiser

•Merchandised for Hannaford Reset Team

•Executed various Planograms for Hannaford stores

•Provided prompt customer service

2010-2012 Crossmark, Plano, TX

Retail Merchandiser

•Merchandising for Hannaford Reset Team

•Executing various Planograms for Hannaford stores

•Providing prompt customer service

2008-2009 AU Inc, Freeport, Maine

Retail Manager and Wholesale Specialist

•Managed retail store sales and operations

•Assorted and visually merchandised store, assorting from the wholesale line as well as special order products

•Generated wholesale sales with retailers across the country

2007-2008 Brookstone Outlet, Kittery, Maine

Store Manager

•Managed stores sales and operations, including team of 8 (assistant manager and sales associates)

•Oversaw staffing and training, expense control, and loss prevention, and store maintenance and aesthetics

•Visually merchandised the store from a continuously changing assortment of outlet product

2004-2007 Sturbridge Yankee Workshop, Portland, Maine

Chief Buyer and Merchandiser, Creative Team Member

•Developed, assorted, and merchandised furniture and home accessories,

both private label and trade show/third party product

•Negotiated with vendors to drive down costs, develop new product lines,

and open new sourcing channels both domestically and overseas

•Drove over $16 million in annual catalog sales

•Analyzed volume and margin to drive assortment decisions

•Oversaw planning and design team creating catalog layout and content

2003-2004 TWEAK, Yarmouth, Maine

Merchandising and Design Consultant

•Merchandised furniture and home accessories for Simply Home Furniture

•Designed and merchandised interiors for private clients

•Consistently provided positive and knowledgeable customer service

1991-2003 Maine Cottage Furniture, Yarmouth, Maine

Store General Manager/Chief Buyer/ Member of Design Team

•Managed store sales and operations, including team of 5 sales associates,

and all retail merchandising/buying

•Directly responsible for over ~$1.5 million in annual volume

•Collaborated with creative and operations talent as a principal member of the

Design Team, innovating new products for the Maine Cottage line

EDUCATION/OTHER INTERESTS

•Continuing education classes in Management, Customer Service, Computer Science

•Enjoy cycling, walking, home renovation, and gardening

Contact this candidate