Food Service Financial Planning

Luke Miller

Address: *** ************ **, ************, ** 19428 Phone: 484-

***-**** *****: *************@*****.***

Professional Summary:

Talented professional manager seeking to fill an executive role. I am experienced in problem solving, communication and hospitality with a recent background in financial services, policing, military and food service. Known for my initiative-taking approach, I have excelled in working with others while building a great team enviornment. With a robust skill set in communication, problem-solving, and computer literacy, I have excelled in various fields including policing, military service, and financial planning. My goal is to assist and empower others while continually growing as a leader.

Work Experience:

Associate Manager/System Auditor TownePark Hospitality, Mainline Health Hospitals, Oct 2023 - Present • Reconcile hundreds of thousands of dollars monthly collected via parking and valet services. • Ensure employees provide courteous service to staff and customers. • Foster a positive and productive work environment.

Server Southern Cross Kitchen, Oct 2023 - Present • Serve and take care of customers, ensuring an enjoyable dining experience. • Promote an upbeat and welcoming environment for both customers and staff. Financial Professional New York Life, Mar 2023 – October 2023 • Collaborate with directors and partners to develop and implement outreach plans. • Provide tailored financial planning services to businesses, families, and individuals. • Licensed in health, accident, and life insurance, currently pursuing securities licensing. Police Officer North Wales Borough, June 2019 - Mar 2023 • Patrolled local community to ensure citizen safety and crime prevention. • Fostered strong connections between police and community members. • Completed classes in de-escalation, communication, and leadership skills. Infantryman Army National Guard, May 2016 - May 2022 • Led and trained soldiers in various high-pressure environments. • Operated heavy combat vehicles and machine gun teams. • Enhanced leadership and communication skills through extensive training. Security Guard Echelon Protection and Surveillance, Feb 2017 - May 2019 • Ensured safety of personnel and property in diverse environments. • Developed and implemented security plans in collaboration with team members.

Customer Service Representative Retro Fitness, Feb 2017 - Mar 2019 • Assisted customers with billing, services, and check-in/check-out processes. • Maintained cleanliness and operational status of gym equipment.

Laborer Millers House to Home, June 2015 - Aug 2016 • Gained basic construction skills working on family construction projects. • Assisted in building multiple additions.

Front Desk/Delivery Driver Tony’s Pizza, Nov 2015 - Aug 2016 • Handled customer orders and delivered food. Food Service Associate Chick-Fil-A, May 2015 - Oct 2015 • Took orders and resolved customer issues. • Worked in the drive-through.

Waiter Max and Erma’s, June 2015 - Oct 2015 • Took orders and provided table service.

Education:

Currently working towards my Bachelors Degree in Business Administration at West Chester University

Associate’s degree in criminal justice from Montgomery County Community College, Sep 2015 - Aug 2021 • Completed over 70 credits: continuing education towards a bachelor’s in business management. Police Certification Montgomery County Police Academy, Feb 2019 - June 2019 • Graduated with a GPA of 3.4.

Certifications:

• Insurance License: Health, Accident, Life • Pending Securities Licensing

Professional References • Tommy Maioriello: 610-***-**** • Ben Scimeca: 484-***-**** • Anthony Kepnach: 570-***-****

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