Customer Service Banquet Server

A B O U T M E

SANDRA F. DAVIS

CUSTOMER SERVICE

OBJECTIVE

Experienced customer service professional seeking a position where I can apply my excellent communication and organizational skills to provide customers with effective and efficient support which ensures ongoing retention. EXPERIENCE

BANQUET SERVER

(2/2023 – present), Atlanta, GA – Emory Conference Center Hotel

• Skillfully anticipate and address guests’ service needs.

• Consistently adhere to quality expectations and standards.

• Accurately record orders and partner with server and kitchen team members to serve food and beverages that exceed guests’ expectations.

• Routinely clean table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerators. LEASING AGENT

(7/2022 – 1/2023), Metairie, LA – Robert Half Staffing

• Meeting potential renters and guiding them on tours of available units.

• Handling the collection of rent payments and application fees.

• Keeping residents informed of any changes to rental agreements or upcoming property issues.

• Building a rapport with current tenants to give them personalized service.

• Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms.

ROOM SERVER

(9/2018 – 2/2022), New Orleans, LA - Hyatt Regency Hotel

• Provide excellent customer services.

• Greet customers and present menus.

• Take and serve food/drinks orders.

• Up-sell when appropriate.

• Deliver checks and collect payments.

SCAFFOLD BUILDER

(2/2007 – 9/2018), Donaldsonville, LA – Turner Industries

• Unloading scaffolding equipment on-site.

• Ensuring a stable base for scaffolding.

• Erecting scaffolding poles.

• Fixing scaffolding to buildings or structures.

• Laying planks for workers to walk on.

• Fixing guard rails and safety netting.

I am a talented, ambitious and

hardworking individual, with broad

skills and experience. Furthermore, I

am adept at handling multiple tasks

on a daily basis competently and at

working well under pressure.

Skills

Detailed-oriented

Organized

Teamwork

C O N T A C T

**********@*****.***

504-***-****

Riverdale, GA

E D U C A T I O N

GRACE KING HIGH

SCHOOL

Degree

General Studies

GRENTA COMMUNITY

COLLEGE

Medical Assistant

2003

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