Human Resources Coordinator

MAYAH YANES

MAYAH YANES

HUMAN RESOURCES PROFESSIONAL

SUMMARY

Highly motivated HR professional who readily applies education and job experience in the workplace. Has the desire to tackle new challenges, along with a strong work ethic, adaptability and exceptional interpersonal relationship skills. Is adept at working effectively unsupervised. Has the ability to handle challenging tasks, is excellent at time management and quickly masters new skills.

EXPERIENCE

Human Resources Coordinator, 08/2023 – Present

Volante Senior Living, Inc. - Southlake, TX

● Oversee leadership positions for twenty-four senior living communities spanned throughout the U.S.

● Create and send out offer letters.

● Activate and deactivate supervisor access for Certiphi, Relias and WebClock.

● Adjudicate Certiphi background check results.

● Relias log in help for all associates.

● Send out new hire and termination emails for leadership positions to activate or deactivate user access.

● Notarize confidential legal documents.

● Time clock setup, training and deactivation for the corporate office.

● Proficiency with HRIS system Engage PEO, ATS system Symplr, payroll system WebClock, background check system Certiphi, training system Relias, SharePoint Intranet and Yardi Marketplace.

● Contact for associate support - explain company policies for benefits and procedures.

● Conduct weekly reports: Community Associate Termination, Community Pay Increase, Department Position Audit, Leadership Email Audit, Leadership Position Audit and Relias Completion Reports.

● Conduct monthly reports: Community Anniversary and Birthday, Community New Hire, Community Turnover Rate, Relias Monthly Completion, Zero Hour and Community Position Audit Reports.

● Conduct annual reports: Community Turnover Rate Report. CONTACT

Address: Haslet, TX 76052

Phone: 817-***-****

Email: **********@*****.***

SKILLS

● Proficient in Excel, Microsoft Word,

PowerPoint, Bamboo HR, CRM, JOBA,

WebClock, Certiphi, Engage PEO,

Symplr, Relias, SharePoint and Yardi.

● Notary Public.

● Writer, proofreader, and editor.

● Takes initiative, anticipates, and

assists needs.

● Time management, expeditious

multitasking.

● Excellent interpersonal, verbal, and

written communication skills.

● Understands Confidentiality.

● File and Records Management.

● Knowledge of HR Policies and laws.

● Administrative Skills, office

management.

● Mediation expertise.

● Onboarding and offboarding.

● Hiring, training and retention.

● Compensation and benefits

administration.

● Corporate compliance.

MAYAH YANES

● Collect forms: Approved Driver List, BYOD Policy, Mutual Arbitration Agreement, Non-Competition, Non-Solicitation, Non-Disclosure and Invention Assignment Agreement, Photo Release, along with Resumes, Offer Letters, signed Offer Letters, signed Job Descriptions and Resignation Letters.

● Create and distribute email contact groups, Community Master User List, Certiphi Master User List and VSL Support Center Associate Contact List.

● Liaison and face of the company for hotel communications for traveling associates.

● Create and distribute name tags.

● Travel to and participate in community and corporate events. Human Resources Assistant, 04/2022 – 07/2023

Decision Analyst Inc. - Arlington, TX

● Worked with VP of HR to devise and update policies as needed for corporate accountability and workplace health.

● Guided new hires through orientation and onboarding processes. Explained documentation requirements to facilitate the HR process.

● Assisted VP of HR with termination process.

● Witnessed and notarized confidential legal documents.

● Created, organized, and maintained employee personnel files to keep sensitive data secure.

● Assisted with planning, organizing, and coordinating company events.

● Scheduled appointments, meetings, and conferences with employees for discussion and mitigation.

● Assisted with front desk reception and campus security monitoring.

● Assisted accounting department with administrative tasks.

● Pre-screened applicant resumes for available positions.

● Created and maintained internal job descriptions and postings to accurately reflect roles.

● Partnered with VP of HR on creative strategies for talent acquisition processes and procedures while researching market trends.

● Filed documents, delivered mail, and performed bookkeeping to facilitate office operations of the HR department.

● Created and facilitated employee recognition program.

● Explained company personnel policies, benefits and procedures to employees or job applicants.

● Assisted in conducting candidate interviews to gain additional insight into professional background and skill set.

● Assisted with planning, organizing, and coordinating open enrollment. Administrative Assistant, 03/2020 - 04/2022

Empower Brokerage Inc. - Southlake, TX

● Provided secretarial and office management support while building cooperative working relationships.

● Edited and proofread content for typo-free insurance applications, emails, memos and documentation.

EDUCATION

B.G.S. Bachelor of General Studies, 05/2023 -

05/2025

Texas A&M University – Commerce, TX

● Member of Honor Society – 01/2024 -

Present

● Minor in Corporate Management

● 3.5 GPA

AA. Associate of Arts, 08/2021 - 05/2023

Tarrant County College - Hurst, TX

● Member of Phi Theta Kappa Honor

Society, 2021-2023

● Dean's List – 2021-2022

● 3.233 GPA

CERTIFICATIONS AND LICENSES

● Certified Notary Public – 04/2023-

04/2027

● PHR Certification – Will take course

once applicable.

LANGUAGES

● English – Expert

● Spanish – Intermediate

MAYAH YANES

● Maintained accurate department and customer records.

● Developed administrative processes to achieve organizational objectives and improve office efficiency.

● Directed customer communication to appropriate department personnel.

● Organized files, developed spreadsheets, faxed reports, and scanned documents and maintained the front desk reception area in a neat and organized fashion.

● Liaison for Empower Brokerage and Preferred Senior Advisors.

● Composed and edited complex contracts and reports with job-related software.

● Assisted and supported the commission and payroll department.

● Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients. Medical Receptionist, 03/2019 - 03/2020

Total Med Solutions - Southlake, TX

● Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

● Delivered high-quality administrative support and customer service to sustain patient workflows.

● Protected patients by observing strict HIPAA guidelines.

● Maintained patient accounts by obtaining, recording and updating personal and financial information.

● Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

● Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

● Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.

● Compiled physical and digital documents, charts and reports.

Contact this candidate