Quality Assurance Follow Up

JUANA KARKAR

***** ***** ****** **** *****: 304-***-****

Fishers, IN 46040 ***********@*******.***

EDUCATION

**** *.**. ********** ***********

The Hashemite University, Zarqa, Jordan

College of Engineering

(3.27 out of 4)

PROFESSIONAL EXPERIENCE

06/2023- current

Project Admin, Geotill Engineering, Inc. Fishers, Indiana

• Breakdown projects into manageable tasks with defined timeframes and goals.

• Create and update workflows.

• Ensure project adherence to organizational requirements and best practices by Coordination with drillers and lab teams.

• Plan and schedule resources for projects.

• Establish and maintain a project documentation library.

• Manage timesheets effectively.

• Monitor project progress and address potential issues.

• Follow up with underground utilities companies for legal compliance.

• Demonstrate proficiency in Google Earth.

• Prepare report formats.

02/2019–05/2023

Owner & Manager, StrawPop Dessert, LLC Fishers, Indiana This is where I put my learned and innovative skills to the test by starting my own baking and dessert business. I worked from home, carefully managing my time and talents to serve my customers with delicious desserts.

• Trained in high volume production of baking goods.

• Great experience in dealing with customers with different needs.

• Track record of maintaining baking instruments and equipment. 08/2015–07/2017

Quality Assurance Engineer, Nuqul Manufacturing Group (Quality Printing press company) Amman, Jordan

• Interpret, build upon, and comply with company quality assurance standards.

• Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions.

• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables.

• Assist operations by tracking, documenting, and reporting quality levels as well as environmental, and health and safety KPIs.

• Documenting new and existing processes.

• Determined if quality activities and manufacturing records follow the regulatory requirements.

• Performed regular quality compliance audits of the center activities, i.e., manufacturing records, processing storage and shipping.

• Performed internal audits within the company’s operations and systems.

• Responsible for customer complaints system and customer satisfaction system. Coordinate and follow up between Sales, Marketing, Production and Procurement departments, when non-conformity shows up, make monthly and yearly analysis of them. 02/2013-02/2015

Sales Promoter, Umniah Amman, Jordan

responsible for interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services to meet customers satisfaction and achieve sales targets. CERTIFICATION

• ISO 9001 Internal QMS Auditor Certification

• ISO 9001,2015 QMS Auditor/Lead Auditor

• Six Sigma

• Attended the 1st international Conference on industrial, systems and Manufacturing Engineering (ISME’14)

• Training workshop entitled “Practical Problem Solving: The core of lean six sigma.”

• Training workshop entitled “Results Based Management.” SKILLS INCLUDE

• Detail-oriented

• Data Visualization

• Business Planning & Supply Chain Management

COMPUTER SKILLS

• Microsoft Office Suite, Microsoft Project.

PERSONAL SKILLS

• Excellent people and communication skills.

• A proactive and diligent approach to problem solving

• Able to work in diverse teams

• Presentation and public speaking

• Adaptive and creative

• Active listener

• Highly observant

• Self-motivated

• Highly organized

• Positive attitude

Contact this candidate