Administrative Assistant Office Manager
Resume:
DYANA MELO
CASE SPECIALIST/CLERICAL
*****.****@*****.***
NORTH EASTON, MA 02356
CONTACT
SKILLS
• Menu Memorization
• Food Service
• Payment Processing
• Suggestive Selling
• New Hire Training
• Inventory
• Highly reliable
• Hospitality service expertise
• Outgoing Personality
• Customer service expertise
Bartender
Tutto Bene, Brockton, MA
Executive Administrative Assistant
Triump Capital Group, Boston, MA
Office Manager
Kinyon-Campell Business School, Brockton, MA
EXPERIENCE
September 2001 - June 2024
Utilized problem solving skills to resolve customer complaints in a courteous manner.
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• Answered questions about menu selections and made recommendations.
• Assessed bar inventory and completed requisition sheets to restock supplies. Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
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February 1997 - June 2001
• Answered phone calls to direct callers to appropriate parties or take messages.
• Prepared expense reports in an accurate manner according to set guidelines. Arranged for employee onboarding by scheduling training and organizing training material.
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Served as a liaison between executives and other departments to ensure effective communication flow throughout the organization.
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• Organized and maintained online files for easy access and referral. Greeted visitors and determined whether should be given access to specific individuals.
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Demonstrated excellent interpersonal skills when interacting with clients over the phone or via email.
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June 1993 - January 1997
• Established relationships with external partners to facilitate business operations.
• Implemented office procedures, creating streamlined processes.
• Purchased office supplies and equipment to replenish inventory. Provided administrative support for executive staff, including scheduling
• meetings, preparing agendas and taking meeting minutes. Executive Assistant in Secretarial
Katherine Gibbs, Boston
EDUCATION
May 1995
References available upon request
REFERENCES
Contact this candidate