Customer Service High School

Mark De Leon

*** * ***** *** ** Bonduel, WI *****

920-***-**** ***********@******.***

Objective

I am seeking a progressive employer, where I may utilize my hard-working skills, as well as positively contribute, growth within. I am committed to excellence and demonstrating quality in the company’s reputation and growth.

Education

• May 1995 High School Diploma

Lincoln Hills School

• Vocational Educational Training

Skills & Abilities

I have a positive leadership attitude, which mirrors my strong work ethic. I am committed to excellence, with integrity, in my professional approach, to my daily work composition. I have excellent communication and organizational skills, with a high level of customer service.

Communication As an experienced server, both in casual and fine dining facilities, I do well speaking with others, in a polite and respectful manner. I always keep a friendly composure and make all my guests feel welcome.

Adaptive I work well under pressure, while keeping a professional composure. I am also a quick learner and can easily grasp new concepts, such as menus, computer programs, sales & customer service techniques.

Organization I’m a highly organized person and I know how to properly prioritize tasks and complete them in a timely and professional manner.

Computer I am proficient with programs, MS-DOS, Microsoft Windows, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Terminal, Microsoft Visual Basic, Linux, Word Processor, Word Perfect and Mac OS.

Experience

Feb 2016 – present

De Leon Family – Stay At Home Dad

Dec. 2012 - Feb. 2015

Hair Stylist M.A.D. Traveling Shears

June 2009 - Dec. 2012

Lead Server - The Black & Tan Grille

June 2006 – June 2009

Server - The Melting Pot

2005

Claims Investigative Analyst

Humana

2000-2002

Front Desk Representative

Regency Suites Hotel

References are available upon request.

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