Office Manager Administrative Assistant

REBECCA KERN

ADMINISTRATIVE ASSISTANT

336-***-**** * *********@******.** * Mena, AR 71953

CAREER OBJECTIVE

Dependable, detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working and adaptable by peers, I can be relied upon to help your company achieve its goals.

EXPERIENCE

ASSISTANT BUSINESS OFFICE MANAGER

Chermak and Hanson Orthodontics

Winston Salem, NC July 1994 - Sept 2021

Organized tasks to meet deadlines and prioritize competing office demands.

Ordered, distributed and stored office and dental supplies, within budgetary guidelines to maintain inventory control.

Analyzed internal processes and recommended and implemented procedural and policy changes to improve operations, such as supply changes and disposal of records.

Planned, administered and controlled budgets (ranging up to $50,000) for contracts, equipment and supplies.

Supervised administrative staff and provided training and orientation to new staff.

Reviewed contracts, regulations and procedural guidelines to ensure comprehension and compliance with OSHA, HIPAA, etc.

Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

Submitted and reviewed invoices to accounts payable for administration.

Conducted OSHA classes to teach and update procedures to staff.

Learned to operate new office technologies as were developed and implemented, such as new or upgraded software programs, new dental equipment, etc.

Represented work unit at meetings or conferences, serving as liaison for requests and complaints.

Communicated with and provided guidance for external vendors and service providers to ensure organization, department and work unit's business needs were met.

Answered phones for the business office

BUSINESS OFFICE MANAGER /CERTIFIED DENTAL ASSISTANT

Richard E. Nash, D.D.S., P.A.

Winston Salem, NC Aug 1983 - July 1994

Assisted Dr. Nash with general dentistry procedures (gradually assumed other positions within the office -listed below- which decreased amount of chair time)

Ordered, distributed and stored office and dental supplies, within budgetary guidelines to maintain inventory control.

Planned, administered and controlled budgets (ranging up to $50,000) for contracts, equipment and supplies.

Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives

Managed accounts payable, accounts receivable, payroll, payroll taxes, sales tax reports, and account reconciliation for the dental practice and Compleat Feasts Restaurant and Catering business

Answered phones for the business office

EDUCATION

CERTIFICATION IN DENTAL ASSISTING

Guilford Technical Community College Jamestown, NC

Graduated August 1983

Annual recertification through September 2022

CERTIFICATION IN MICRO COMPUTING

Forsyth Technical Community College Winston Salem, NC

Graduated August 1986

SKILLS

Administrative Management

Daily use of Business Works, Quick Books, Excel

Past experience with Peachtree Payroll

Vendor Partnerships

Staff Training for OSHA, HIPAA, dental sterilization procedures

Policy and Procedure Modification

Financial and Operational Reporting

Office Supplies and Inventory

Accounts Payable and Account Receivable

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