Claims Processing Customer

LINDA PATERNOSTER

Copperas Cove, TX *****

254-***-**** - ********@***.*** - WWW: Bold Profile

WORK HISTORY

**/**** ** **/**** Sr. Claims Agent

FedEx:Ground – Pittsburgh, Pa.

Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.

Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.

Negotiated settlements with claimants, balancing the interests of both insurance company and insured party while maintaining professional relationships. Improved customer satisfaction rates by addressing claimant concerns promptly and providing clear explanations of policy coverage. EDUCATION

Secretarial

CCAC - West Mifflin, Pa.

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