Customer Service Real Estate
Resume:
DANIEL BASABE
*****@*******.***
www.linkedin.com/in/daniel-basabe-mayorga-9b3716164 Professional Summary
Bachelor in Business Administration with Mention in Tourism and Natural Reservation Areas, working in the sector private and public in Quito-Ecuador, results-oriented with more than 10 years of experience in customer service, and sales of tourism products for families and corporate accounts. Home electricity technician with knowledge of changing oils, spark plugs, batteries and vehicle oil filters the vehicles.
Skills
Collaborative problem solver
Communication and interpersonal skills
Learning capacity
Adaptability
Resilience
Software – Microsoft Office (Word, Excel and PowerPoint) and Customer Relationship Management (CRM)
GDS – Sabre – Amadeus
Basic car mechanics
Electrical technician
Work Experience
Ministry of Tourism, Quito – Ecuador 11/2021 – 11/2023 Junior Analyst & Direction of Cooperation and International Relations.
Execute the implementation of strategies, plans, programs, projects and other actions for the elaboration of international agreements.
Prepare technical reports to meet the requirements of international agents.
Monitoring the delivery of information, for the preparation of proposals for the activities and processes to be carried out with international organizations. Ministry of Tourism, Quito – Ecuador 08/2021 – 10/2021 Administrative Assistant – Undersecretary of Competitiveness and Tourism Development.
Prepare Memoranda and Official Letters.
Participate in the sending and receiving of material and documentation of the Institution
Keep updated agenda of the Undersecretary
Technical Secretariat of Real Estate Management of the Public Sector (Real Estate), Quito – Ecuador Executive Secretary 1 – Administrative Management Unit – Archive. 03/2021 – 06/2021
Compliance with the internal regulations for document management and archives and/or reforms for the administration of the management archive and the institutional central archive.
Report of entry and exit of mail bag.
Reports of institutional movable and immovable property, susceptible to insurance under the contracting of policies.
Panamericana, Quito – Ecuador 01/2020 – 02/2021
Seller of NAPA products.
Customer service, advice and sales.
Sale and change of Napa oils, Champion spark plugs, Mac batteries, Napa oil filters.
Stock control and order preparation through CRM. Meetings, Groups, & Events Executive American Express, Quito Ecuador Sales Executive & Corporate Executive 03/2013 – 12/2019
Management of production reports, development of action plans and sales strategy.
Proactively meet customer needs, generating business opportunities, attracting groups and events.
Public relations with national and international clients to promote the services and products of the agency.
Reservations and issuance of national and international air tickets with SABRE (Stars) and AMADEUS profiles.
Knowledge of GDS SABRE and AMADEUS
Management of corporate accounts
Contact this candidate