Office Manager
Resume:
Christy A Duncan
Stephens City, VA 22655
Phone: 540-***-**** (cell)
Summary of Qualifications:
Supervision of staff (including student workers)
Strong customer relations skills
Data Processing
Bookkeeping, including budgets, checking, balances, accounts receivable and payable
Creating employee contracts
Inventory Control
Extensive knowledge of MS Office Professional
Spreadsheets
Working knowledge of AS400, PeopleSoft and Datatel systems, and of Purchasing Cards and related bank statements.
Knowledge of and ability to handle placement testing procedures/processes and questions.
Use of all standard office machines and equipment
Last formal typing test: 92 words per minute
Notary of the Commonwealth of Virginia, current expiration 2024.
Education:
University of Pittsburgh (one year – no degree awarded)
Certificate in Accounting coursework completed at the A.E. Henry School of Business, Wilkinsburg, Pennsylvania.
Lord Fairfax Community College; Career Certificate in Administrative Support Technology presented Spring, 2004; AAS in Administrative Support Technology. Phi Theta Kappa Scholar, Summa Cum Laude, President’s List.
Work Experience:
Note: Please know that in addition to these positions, I’ve also worked part time for Valley Health Systems, Accounts Payable and rotating at Winchester Medical Center, Urgent Care Facility in Winchester, VA, and Urgent Care Facility in Stephens City, Virginia.
Associate, Giant Food Corporation, Martins: Elizabeth Drive, Stephens City, Virginia 22655. December 2020 – March 2024.
Part time employment with multiple tasks, i.e. cashier, bagger, helping with front desk and paperwork.
Night Auditor: Hampton Inn North hotel and conference center, Berryville Avenue, Winchester, VA 22602. March 2024 – present
Part time employment on Friday night and Saturday night, 11pm – 7am.
Checked and close out accounting reports for that day, generated final spreadsheet and simultaneously covered the front desk in addition to multiple other tasks.
Operations/Office Manager: Shenandoah University, School of Education and Leadership, Winchester, Virginia. July, 2006 – June, 2020.
Office Manager: Supervision of two administrative assistants and work study students
Provided lead in School of Education’s operations, customer relations, and administrative functions. Includes registrations, accounts receivable, accounts payable, budgets.
Creating faculty contracts
Research student record problems and correct.
Manage student enrollment processes.
Creating spreadsheets of semester courses for five academic departments.
Create contracts by spreadsheet of all adjunct personnel.
Working with and support of the community Non-Profit organization
Provide support to the program Director, Dean, and other professionals
Night Auditor: Hilton Garden Inn, 120 Wingate Drive, Winchester, VA 22602. May, 2011 – March, 2020.
Part time supplemental employment on Friday night and Saturday night, 11pm – 7am.
Checked and close out accounting reports for that day, generated final spreadsheet and simultaneously covered the front desk in addition to multiple other tasks.
Educational Support Specialist: Lord Fairfax Community College, Middletown, Virginia. October, 2004 – June 30, 2006
Full time position in the Office of Dual Enrollment/Tech Prep/Educational Student Services.
Dual enrollment is working with high schools, their students, and parents in coordinating classes that high school students may take and earn college credit. I assist the Director of High School Outreach in all administrative and clerical aspects of this position.
As the assistant to the Tech Prep program, I provide programmatic and administrative support services to all Tech Prep consortium activities. Provide assistance to secondary school divisions in recruiting, advising, and counseling students. Manages the billing process. Provides support services to dual enrollment and articulated programs of study. Assists in the development and revision of Tech Prep career pathways.
Educational Students Services is assisting the Director of EDU in providing students that would like a teaching career the necessary guidance. This also included working with PRAXIS testing material and being a test supervisor.
Instructional Assistant, Lord Fairfax Community College, Middletown, Virginia. December, 2001 – October, 2004.
Part time position. Includes proctor of various testing sites.
In Instructional Services, I work for both divisions of Math, Science, Technology and Arts & Humanities in all aspects for both administrative and faculty.
From January, 2002 – June 30, 2004, I assisted in coordinating the Dental Hygiene class. Duties included monitoring the classes and setting up the distance learning equipment (V-Tel and V-Con) Equipment for telecommunications from Virginia Western College in Roanoke, produce handouts, tests, etc., and cover as a secretary/receptionist in their clinic when needed.
Branch Administrator, JCV, Inc., Winchester, Virginia. April, 1995 – November, 2001
Operation of a branch satellite office.
Supervision of service technicians in dispatching and following through with service calls and customer relations
Inventory and interbranch transfers
Accounts payable and receivable, all through data processing
Collections
Reports and correspondence.
Office Manager, Leary Educational Foundation, Timber Ridge School, Winchester, Virginia . 1979 through 1994.
Accountable directly to the Director and Executive Director
Supervised clerical staff.
Provided administrative support to the directors of the admissions, educational, and psychological programs on campus.
Coordinated, compiled and distributed state and federal government funding agency reports
Activities: Secretary, Phi Theta Kappa, Lord Fairfax Community College Chapter
Member, International Association of Administrative Professionals (IAAP).
Member, Virginia Community College Association (VCCA)
Member, National Association of Distinguished Professionals (NADP)
Served on Administrative Cabinet of Academic Affairs 2008-2010.
Panel Chair, Shenandoah University Student Conduct Council
References: Provided upon request.
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