SKILLS
Agile methodologies
Team Leadership
Planning and delegation
Needs assessments
Contract management
Business analysis
Stakeholder relationship management
Advanced IT proficiency
Project Management
System upgrades
Security protocol
Budgetary governance
Budget Management
Project lifecycle
KUNHLE
VANDI
12308 Foyette Lane Upper Marlboro md 20772
***********@*****.***
SUMMARY
Providing expertise in ICT, Operations Management, Project management, Business Management and Analysis, Project management and M & E Analysis and Planning methodology. Helping determines performance and impact indicators and targets. Participating in and providing support to project design activities including development of project. Providing support to proposal development for Business, ICT, M & E and other operational departments. Developing Business, Project, ICT and M&E Plan. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Successful in technical support, inventory management and customer relationship development. Astute IT expert with digital transformation project experience. Offers budget and inventory management expertise to minimize costs and maximize performance. Shares knowledge of cloud services infrastructure and IT security to protect assets. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
EXPERIENCE
2024
WEGMANS COMPANY
August 2022 - Current
ICT Project Manager Ministry of Health and Sanitation (NMSA) Western Urban - Western Area Urban, SIERRA LEONE
Determined current and future ICT needs by consulting with staff on current work systems, planning and implementing system upgrades.
Determined priorities for system developments, maintenance and operations to ensure maximum efficiency.
Prepared and directed ICT policy and plan strategy development in collaboration with donor’s partners.
Directed integrations of ICT operations including operating systems, communications, software applications and data processing.
Managed office phone lines and desktop phones, enabling high-performing conference and meeting room technologies.
Developed and implemented effective IT strategy to meet company infrastructure demands.
Produced comprehensive management reports across IT systems for continued analysis and evaluation.
Integrated new business systems swiftly and accurately, building momentum for technical project opportunities.
Mentored and motivated IT teams to support key business objective delivery.
Coordinated resources to deliver excellent business and customer services.
January 2020 - Current
SAFETY SECURITY MANAGER/CONSULTANT LEADWAY TRADING COMPANY FREETOWN, SIERRA LEONE
Trained new security officers on safety protocols and company standards.
Reported daily activity, incidents, audits, safety repairs and irregularities, including equipment and property damage, theft and the presence of unauthorized persons.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Completed investigations of security incidents and wrote reports for the permanent record.
Oversaw a highly effective security team and managed scheduling and resource allocation.
Recorded required data for incident reports and files in a timely manner.
Developed and implemented training methods to promote improved officer performance.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Chaired safety committees to devise strategic plans and share best practices.
Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
Managed all daily activities and security procedures and protocols for the company.
Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
Supervised property entrances and exits and monitored employee safety.
Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
Assessed company security risks and developed actionable solutions to be presented to management.
Performed bi-weekly payroll, set schedules and dealt with rule infractions.
Maintained team compliance with professionalism guidelines and security team standards.
January 2021 - January 2022
BUSINESS TECHNOLOGY COORDINATOR ONLIME SIERRA LEONE LIMITED FREETOWN, SIERRA LEONE
Managed smooth operations and communicated timely updates to coordinate administrative activities.
Answered mailed, emailed, telephoned and in-person requests for service and information.
Oversaw workers' compensation claims, investigating and compensating genuine cases to improve trust among contractors in future collaborations.
Developed training programmers to boost staff capabilities and increase productivity.
Scheduled and distributed work to other staff members to enhance productivity and avoid scheduling conflicts.
Recommended and implemented operational procedures to comply with all policies, regulations and laws.
Drafted and edited correspondence and materials related to project work to guarantee accuracy and uniformity in documentation.
Assessed feedback from customers to gauge satisfaction and project success.
Oversaw risk management, identifying and evaluating risks to prevent negative impact on desired outcomes.
Selected vendors to deliver elements impossible to produce in-house, negotiating prices to get best deal at competitive prices.
Made recommendations on expenditure to complete project within set budget.
Provided for smooth day-to-day flow of communications to build trust within unit.
Communicated with clients about project expectations and goals to deliver satisfying outcomes.
Helped interview, train and onboard staff members to build team of high performing individuals to boost productivity.
Managed deadlines and progress across team to facility project delivery within stipulated timelines.
Collaborated with clients, finance teams and other team members on allocating resources to achieve project needs.
January 2018 - February 2020
OPERATION/MIS MANAGER GRASSROOT MICROFINANCE FREETOWN, SIERRA LEONE
Managed team by offering support and constructive feedback to improve skills and maximise potential.
Maintained positive, professional working environment to optimise staff and customer satisfaction.
Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
Led monthly staff meetings for team to communicate updates, process improvements and shifting business priorities.
Evaluated market conditions and competitor actions to develop successful marketing strategies.
Supervised and mentored junior team members, providing detailed instructions and guidance to maximise team efficiency.
Coordinated smooth onboarding for new staff with related training and documentation.
Taught employees how to best serve customers and enforced standards to build brand loyalty.
Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
Managed calendar to schedule employee shifts, maintaining organized operations and complete staff.
Met financial goals with organized strategies focused on proper management of expenses and income.
Led recruitment, hiring and onboarding activities, training new joiners in operational processes and conducting probationary performance reviews.
Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivizing staff to continually achieve and exceed expectations.
Achieved management objectives, consistently hitting deadlines and performance targets.
January 2015 - February 2018
MIS/M&E MANAGER FINANCE SALONE LTD AND MFI OF UNION TRUST BANK FREETOWN, SIERRA LEONE
Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success.
Managed team by offering support and constructive feedback to improve skills and maximize potential.
Achieved management objectives, consistently hitting deadlines and performance targets.
Taught employees how to best serve customers and enforced standards to build brand loyalty.
Evaluated market conditions and competitor actions to develop successful marketing strategies.
Evaluated employee skills and optimized assignments to best use individual talents and knowledge.
Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivizing staff to continually achieve and exceed expectations.
Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
Met financial goals with organized strategies focused on proper management of expenses and income.
January 2013 - February 2015
ICT OFFICER FINANCE SALONE LTD FREETOWN, SIERRA LEONE
Handled and resolved service user queries within target timeframes, minimizing operational disruption.
Provided technical leadership across IT service teams, enabling outstanding company-wide support.
Modernized and improved technology systems, aiding company progress towards operational targets.
Communicated complex technical information in clear, easy-to-understand ways, aiding swift resolution of service user issues.
Maintained up-to-date licenses and certifications for dependable software and systems compliance.
Researched and delivered targeted infrastructure improvements, enhancing operational IT capabilities.
Managed and maintained high-performing systems infrastructures, closely monitoring functionality to provide responsive support.
Delivered clear, thorough IT services support to technical and non-technical staff for smooth company operations.
Accurately and efficiently integrated third-party software applications, optimizing effective business use.
Communicated with service users, explaining complex technical information with ease and clarity.
January 2012 - January 2013
MIS Officer American Refugee committee (ARC) INTERNATIONAL NGO FREETOWN, SIERRA LEONE
Set up, optimized and managed network equipment.
Consulted users to determine areas in need of improvement.
Operated server management tools for patching, monitoring and backup activity.
Worked with internal support teams, outsourced managed service providers and suppliers for comprehensive end-user setup and support.
Owned support tickets using IT management system Impulse for assigning and escalating.
Analyzed intricate server issues and supported large enterprise and business-critical applications.
Responded quickly to logged requests and incidents, achieving service KPIs.
Understood key systems in use, providing business-as-usual (BAU) IT support on a day-to-day basis.
Improved and maintained existing IT processes and system documentation to create easy to use reference guides.
Sought and implemented IT improvements to minimize service disruptions.
Analyzed log files, systems and network traffic to identify improvement opportunities.
Updated hardware and software requirements to navigate system-wide changes, preventing backlogs and inefficiencies.
Managed IT projects, aiding technical development in line with department strategy.
Installed hardware and software components for reliable network system.
Regularly assessed IT infrastructure for best-possible security and efficiency.
Monitored new releases and models for optimized system performance.
January 2010 - March 2012
Senior High School Mathematics and ICT Teacher Sir Winston Churchills International Senior Secondary School FREETOWN, SIERRA LEONE
Utilized innovative teaching methods to improve academic outcomes, address learning issues and increase confidence of students.
Communicated positively and professionally with staff and pupils, leading by example in delivering school values.
Attended parent-teacher and faculty conferences to improve learning environment for students, develop strong communications and establish cordial relationships.
Utilized excellent interpersonal skills to build positive relationships with students for optimal educational outcomes.
Kept the computer lab tidy by not allowing food and beverages to avoid spills and residue, supporting cleanliness and quality standards.
Provided additional support to students ahead of exams, including revision programs and useful ICT resources.
Ordered and monitored supplies to maintain adequate stock and consistent inventory.
Input grades on computer software to review criteria, generate past and present summary reports and maintain accurate information.
Demonstrated network infrastructures, discussing possible improvements, upgrades and network monitoring tools to encourage real-world performance learning.
Organized classroom and learning resources to create a positive teaching environment.
Used exceptional communication abilities to engage students in highly complex computing curriculum.
Illustrated practical uses of Information and Communications Technology curriculum to enhance student passion and understanding.
Formulated and submitted evaluation reports to track student perception of teaching, identify strengths and enhance areas requiring improvement.
Enforced computer laboratory rules to understand safety procedures, avoid computer damage and protect students from accidents and injuries.
EDUCATION
2024
MSM: Project management
THE CATHOLIC UNIVERSITY OF AMERICA
2023
Msc Telecommunication and Networking
TELECOMMUNICATION AND NETWORKING
NJALA UNIVERSITY, FREETOWN
2022
CERTIFIED M&E PROFESSIONAL
CAMBRIDGE ACADEMY OF PROFESSIONALS, UNITED KINDOM
2019
CERTIFICATE CYBERSECURITY CYBERSECURITY
COMMONWEALTH CYBERSECURITY CAPACITY BUILDING, FREETOWN
2019
CERTIFICATE IN DATA SCIENCE DATA SCIENCE
DIRECTORATE OF SCIENCE TECHNOLOGY AND INNOVATION, FREETOWN
2018
Msc INFORMATION SYSTEMS MANAGEMENT INFORMATION SYSTEMS MANAGEMENT
NJALA UNIVERSITY, FREETOWN
2016
DIPLOMA IN PROJECT MANAGEMENT PROJECT MANAGEMENT
INSTITUTE OF BUSINESS STUDIES AND ADMINISTRATION, FREETOWN
2015
DIPLOMA IN PROCUREMENT AND LOGISTICS MANAGEMENT PROCUREMENT AND LOGISTICS
INSTITUTE OF BUSINESS STUDIES AND ADMINISTRATION, FREETOWN
2015
CERTIFICATE IN DELIQUENCY MANAGEMENT DELIQUENCY MANAGEMENT TRANING
CORDID, FREETOWN
2014
Bsc INFORMATION SYSTEMS MANAGEMENT INFORMATION SYSTEMS MANAGEMENT
IPAM UNIVERSITY OF SIERRA LEONE, FREETOWN
2010
2010 CERTIFICATE IN BUSINESS AND FINANCE
IPAM UNIVERSITY OF SIERRA LEONE, FREETOWN
REFERENCES
Mr. ALIEU BANGURA, Director of Electronic Government Procurement, National Public Procurement Authority, 301-***-****, ************@****.***.**
JATU ABDULAI, DEPUTY Ag. MANAGING DIRECTOR, NATIONAL MEDICAL SUPPLIES AGENCY SIERRA LEONE, +232********, ********@*****.***
LANGUAGES
English: First Language
French: B1
Intermediate
CERTIFICATIONS
MONITORING AND EVALUATION PROFESSIONAL certified
HOBBIES AND INTERESTS
VOLLEYBALL
FOOTBALL
READING etc.
.