Customer Service Production Worker
Resume:
Kristen Medina
Obtaining employment with a growing company where I can use my great customer service skills and the ability to learn new tasks.
Sioux Falls, SD 57106
*************@*****.***
I am a hard worker who loves working with people. I like to learn new tasks, I am dependable, confident, and trustworthy.
Authorized to work in the US for any employer
Work Experience
Server/Waiter
Hibachi Grill & Supreme Buffet-Sioux Falls, SD
January 2024 to Present
• Ensured customers received great customer service
• Filled drinks
• Ensured customers had a cleaned table
Caregiver
Private Residence-Sioux Falls, SD
November 2020 to January 2024
• Change and wash bedding in room, vacuum
• Clean bathroom, kitchen - wash dishes and floors, vacuum entire house
• Ensure client has taken her medication and has eaten Cashier
Dollar Tree-Sioux Falls, SD
February 2019 to June 2023
• Greet customers with a positive and friendly attitude
• Handled cash and a cash register
• stocked store items an organized
• Operated cash register[s]
• Counted out cash drawers
• Handled refunds
Cashier/Deli Clerk
Corner Pantry-Sioux Falls, SD
May 2022 to January 2023
• Sandwich maker upon customers request with great customer service
• Obtained a clean area to do prepping and slicing deli meat at all times
• Organized and cleaned deli area
• Assisted cashiering in the convenience store part
• Greet customers with a smile and assist them if help is needed
• Cash handled and used a cash register, count money and gave out proper change to customers
• Cleaned and restock items
Housekeeper
Short Staffed/ Sheraton Hotel-Sioux Falls, SD
June 2021 to September 2022
• In charge of cleaning bedrooms, stairwells, hallways and restrooms
• Vacuumed, dusted, and cleaned floors each room in a timely matter
• Laundry room - helped washed/dry, fold and put away
• Cleaned and maintained public spaces
• Emptied trash
• Changed linens
Stay at Home Mom
In My Home-Sioux Falls, SD
August 2020 to June 2021
First time mother during the pandemic, decided to stay home with baby Caregiver
Good Samaritan Home Care-Sioux Falls, SD
October 2019 to August 2020
• Assisted patients in daily routines
• Gave customers medications
• cleaned houses
• Assisted client in running errands
Production Worker
Intermountain Staffing-Phoenix, AZ
May 2019 to August 2019
Production Worker for Freshly's
• Work on the production line with consistent speedy and accuracy skills
• Make every effort to increase the production speed to get orders out ready to be shipped
• Complete packaging tasks such as box assembly, packing, and taping,
• Operate machinery correctly and maintain it with care
• Report any machinery or product issues to management
• Worked well with the production team
• Maintain a clean and safe work area
• Observe all safety guidelines, if any concerns immediately contact manager Childcare Provider
Brighter Angels Learning Center-Avondale, AZ
June 2016 to February 2018
• Monitored children at all times and stayed aware of emotional and physical needs and to maintain their constant safety
• Assisted children with everyday activities
• Maintained a regular schedule
• Ensured children was engaging in fun learning activities, and designed every day activities Caregiver
In My Home-Avondale, AZ
October 2016 to June 2017
Moved to Arizona to help take care of my mother who had cancer and aunt with dementia Banquet Server/Bartender
Rookies Sports Bar and Grill-Sioux Falls, SD
February 2016 to October 2016
• Take food and beverage order s
• Serve food and drinks and ensure we meet their satisfaction
• Clean and set tables for next customers
• Handle cash and credit card payments and give correct change Cashier and Assistant Manager
Casey's-Spencer, IA
December 2013 to March 2016
• Started as a sandwich artist-made subs and pizza, I also made donuts
• Assisted store manager with inventory merchandise and managed employees
• Ensure the store is stocked and clean, so we can continue to build strong relationships with customers
• Responsible for counting the money at the end of the shift, making sure the books balanced
• Responsible for transferring store deposit to the bank Education
High school diploma
George Washington High School - Ogden, UT
June 2006 to June 2006
12th grade
St. Joseph Catholic High School - Ogden, UT
August 1999 to May 2003
Skills
• Child Care (5 years)
• Cash Handling (10+ years)
• Cash Register (10+ years)
• Server (6 years)
• Fast Food (3 years)
• Food Service (10+ years)
• Team Member (10+ years)
• Customer Service
• Assembly Line
• General Labor
• Banquet Experience
• Catering
• Food Safety
• Bartending
• Busser
• Residential Cleaning
• Caregiving
• Cooking
• Restaurant Experience
• Retail Sales
• Meal Preparation
• Food Production
• Cashiering
• Home Care
• Kitchen Experience
• Microsoft Word
• POS
• Food Handling
• Upselling
• Host/Hostess
• Basic math
• Food industry
• Typing
• Spanish
• English
• Commercial Cleaning
• Laundry
• Hotel experience
• Merchandising
• Guest Services
• Hospitality
• Computer literacy
• Time Management
• Front desk
• Cleaning
• Dementia Care
• Management
Certifications and Licenses
Driver's License
November 2023 to November 2027
Assessments
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Scheduling — Proficient
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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