Business Analyst Senior

Craig Drury

PROFILE

‘An experienced Senior Business Analyst with a proven track record of delivering results on small, medium and large-scale transformation and technology projects’

Experienced Senior Business Analyst with strong analytical skills and a proven ability to deliver significant business change within the Financial Services Sector, Public Sector and latterly Operational Resilience within Insurance. Excellent relationship and interpersonal skills facilitating effective stakeholder communication at every level. Experienced in waterfall, agile and six sigma project methodologies. Worked on many software delivery projects liaising with both software developers and architects.

PROFESSIONAL EXPERIENCE

June 2024 – August 2024 – Thames Freeport

Project Manager/Senior Business Analyst

oDetailed Working Groups were held for each Seed Capital Project to ensure the projects were suitable to apply for Seed Funding.

oPrioritisation of Business Requirements within each separate project team

oSetting up of both Programme and Project Governance for the Seed Capital Programme

oReporting packs designed and used to ensure any Risks and Issues are captured and reported up to the Programme Board

oQuality assurance of Outline Business Case and Full Business Case documentation

August 2023 – July 2024 – Catalina Re

Senior Business Analyst – Data Migration

oDetailed Business Requirement Gathering workshops for each workstream were held and my role as the Business Analyst was to lead the workshops and work with a PM in documenting the findings

oPrioritisation of Business Requirements within both Business and Technology

oDevOps is being used to track all of the relevant requirements per workstream

oUser acceptance Testing and Defect management responsibilities

oWork with the Business with the roll-out of the new claims system – training materials, parallel runs and effective go-live

oData cleansing activities during the project as source data was found in many locations and of differing quality

April 2023 – July 2023 – Liverpool City Council

Senior Business Analyst – Transformation and Procurement

oWorking on a regular basis with senior leadership impacting design decisions

oRunning workshops to elicit requirements for specific deliverables including Children’s school transport and Adult’s.

oMapping dependencies from service continuity plans to core workstreams to ensure coverage

oTracking and reporting key programme dependencies and deliverables from core workstreams

oFacilitating working groups and feeding into detailed project plans

October 2021 – February 2023 – LV=

Senior Business Consultant/Project Manager – Operational Resilience/Business Continuity

Senior Business Analyst within the Operational Resilience team. Working primarily with the Business on the process mapping, tolerance setting and stress testing for the identified Important Business Services within LV=. Working towards the Self-Assessment deadline, which required to sign off by the board by March 2022.

Responsible for supporting the implementation and strengthening of the company's operational resilience framework and policies. This includes ensuring that a consistent framework is in place to systematically identify, measure, mitigate, report, monitor and manage the most significant resilience risks.

January 2020 – August 2021 – Office for National Statistics

Lead Business Analyst – Census and Census Decommissioning

A Lead BA working within the Transformation team to successfully deliver the digital Census and then moving onto the Decommissioning of the Census. The decommissioning of the Census is a new area for the ONS and we are using the lesson learnt to infirm this piece of work.

oDetailed Business Requirement Gathering workshops were held (both physically and then virtually due to the Pandemic) and my role as the lead business analysis was to lead the workshops and work with separate BA’s in documenting the findings

oSuccessful completion of the Census work saw the successful delivery of the Census

oWorking on a regular basis with the senior leadership team and impacting design decisions

oDecommissioning of all of the services that were stood up for Census

oExternal and Internal product decommissioning

oJIRA is being used to track all the relevant requirements - EPICS with underlying stories/tasks

September 2019 – December 2019 - Northamptonshire County Council

Lead Business Analyst – Unitary Programme

A Lead BA working in the Programme team to deliver two new unitary authority’s for Northamptonshire as part of the local government reorganisation.

oDeveloping service continuity plans with operational workstreams for Day 1 readiness

oWorking on a regular basis with senior leadership impacting design decisions

oFacilitating workshops to elicit requirements for specific deliverables including Dem Services and Children’s.

oMapping dependencies from service continuity plans to core workstreams to ensure coverage

oTracking and reporting key programme dependencies and deliverables from core workstreams

oFacilitating working groups and creating detailed project plans

July 2016 – May 2019 – Northern Trust

Finance Workstream Lead/Senior Business Analyst – Global Cash Balances

Finance Workstream Lead/Senior Business Analyst within the Global Cash Balances team primarily focused on the DDA project. The Project was to implement a centralised operating platform (ORACLE FLEXCUBE).

oDetailed Business Requirement Gathering workshops were held and my role as the senior business analyst/ workstream lead was to lead the workshops and work with a BA in documenting the findings

oPrioritisation of Business Requirements within Finance and agree release schedule with the relevant Technology teams – Both waterfall and agile methodologies are being used within the Project

oTesting and Defect management responsibilities with ALM used to track testing completion and defect resolution

oRoll out of the DDA to the business and end users – training materials, parallel runs and effective go-live

oResponsible for a team of BAs working on Business Requirements, Jira Stories, Operational Readiness and Target Operating Model

November 2014 – June 2016 – HSBC

Senior Business Analyst – Global Risk Transformation

Senior Business Analyst within the HSBC Global Financial Crime Compliance team. Working primarily on the deployment of the new Global Transaction Monitoring Platform (Oracle FCCM - Mantas) for the Pilot Country. This project delivered in Q4 2015 and the second phase of this project is due for delivery at the end of Q2 2016.

oThe Red Flag analysis was performed for the Pilot Country to enable a coverage assessment

oDetailed Business Requirement Gathering workshops were held and my role as the senior business analyst was to help lead and document the findings

oCompletion of the globally signed off BRD for the implementation of the Mantas for the Pilot

oChaired weekly Project Working Group meetings to keep all members of the project working group up to date

oEstablished a strong vendor relationship ensuring that requirements were fully understood by Oracle and that Mantas went live for the Pilot on time

oAssisted with the Global strategy on the roll out of this platform to replace the existing legacy transaction monitoring platform

April 2014 – October 2014 – JPMorgan

Project Manager/Business Analyst – Investment Bank

Project Manager within the F&O and OTC Cleared House change team. Responsible for the business prioritisation of all requirements for changes to the legacy reconciliation tool.

July 2013 – March 2014 – HSBC

Senior Business Analyst – System Control and Analytics (SCA) Europe

Working primarily on the deployment and upgrade of the current HSBC Anti Money Laundering system used within Europe. Work to ensure that there was no data truncation or dilution of data and allow HSBC to consolidate and optimise the transaction monitoring process to ensure compliance regulations within Europe. Prioritisation of Business Requirements with all European Country’s to ensure risk based prioritisation in the European roll out.

oChaired workshops with the relevant European Country’s to understand and document the business requirements. Separate requirement documents required for a deployment and an upgrade.

oPrioritisation of Business Requirements with all European Country’s to ensure a risk based prioritisation approach was adopted in the European roll out.

oFinalised the Target Operating Model work to meet Global standards and then implement this into the relevant country as and when required.

oResponsibility included publishing and obtaining sign off for the Release scope documentation. This included sign off from the country, relevant business lines, testing and hardware teams.

oAssisted in the preparation of UAT test plans and review and ensure Test scripts cover the signed-off business requirements.

October 2012 – April 2013 - JPMorgan Treasury Services

Senior Business Analyst – EMEA Treasury Services Operations – Sanctions Screening

Senior Business Analyst within the Treasury Services Operations Project Office Team specifically focused on the Securitas project. Securitas was a project to ensure that there is no data truncation or dilution of data within JPM systems. The Securitas project objective was to allow JPMorgan to consolidate and optimise the sanctions screening process to ensure compliance with OFAC regulations.Production Readiness – Map out the current operating procedures and highlight where this may change with Securitas. Work with effected teams to ensure the Standard Operating Procedures are updated and reflect the changes that are being made. Managed the Defect management process. This involved working with the Customer Service Unit team to ensure effective work around were in place and fully documented.

October 2010 – October 2012 - JPMorgan Treasury Services

Senior Business Analyst – Treasury Services Product

Senior Business Analyst within the Treasury Services Product Team specifically focused on the iDDA project. The Project was to implement a centralised operating platform supporting expansion of the bank's global treasury management and liquidity services businesses (TEMENOS T24). This project spanned 7 releases which was centred on migrating legacy branches onto the TEMENOS T24 platform. My involvement stretched to 4 global releases and the Saudi Arabia branch expansion during my 24 months on this project.

April 2010 – October 2010 - JPMorgan Worldwide Security Services

Business Analyst/Project Manager – Client Change

Business Analyst within the Technology Client Change team which forms part of the wider Global Derivative Services (GDS) offering by JPMorgan.

November 2007 to April 2010 – Fusion Experience

Business Analyst/Consultant

These roles were for a vast plethora of companies in different industries and concentrated primarily on Front Office work.

September 2005 to May 2007 – JPMorgan Worldwide Security Services

Business Analyst – Derivatives Services Team

January 2005 to September 2005

Travelling to Australia and New Zealand

October 2000 to January 2005 – Ernst & Young LLP then PricewaterhouseCoopers LLP, Southampton and Reading/London

Graduate Consultant Role – Indirect Taxation

QUALIFICATIONS

Post Degree:

IAQ Qualified - FSA Examinations, 2006

Association of Tax Technicians ATT Qualified, May 2001

Degree:

BA (Hons) Economics with Geography, 2nd Class, Exeter University, 1997 to 2000

A levels/GCSEs:

3 A Levels including Mathematics, 1 AS Level

12 GCSEs including Mathematics & English, Bournemouth School, 1990 to 1997

INTERESTS

Running all distances including marathons

Organising and playing in a weekly 6 a side football team

Rescue Scuba Diver

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