Martial Arts Health Insurance

Robert Stephan

**** ******** **.,**** ***, White Marsh, MD 21162

410-***-**** **********@*********.***

Profile

Accomplished business leader with over 45 years of experience across multiple industries, including health insurance, finance, martial arts, and retail. Proven expertise in business operations, negotiations, team management, and client relations. Skilled in financial management, contract negotiation, and mentoring individuals of all ages.

Professional Experience

Owner, New Wave Martial Arts, Inc. – Nottingham, MD 2012 – Present

• Instructed and mentored adults and children in martial arts techniques and philosophy.

• Managed tuition processing, financial collections, and external relationships using Authorize.net.

• Developed strong rapport with students of varying ages and skill levels.

• Expertise in financial management, including collections and budgeting. CEO, National Billing Services – Lewes, DE

2006 – 2018

• Directed billing and collections services for martial arts schools nationwide.

• Ensured compliance with industry regulations, managing legal and financial operations.

• Recruited, hired, and supervised a team of professionals based on merit and adaptability. CEO, Membership Billing Systems, Inc.

1998 – 2006

• Led billing and collections for fitness facilities, setting industry standards.

• Focused on merit-based team building, managing a results-oriented team. CEO, Winmars Corporation

1998 – 2006

• Developed and marketed custom database software for martial arts schools.

• Managed team recruitment, emphasizing skills development and merit-based hiring. CEO, Stephan Leasing Corporation

1988 – 1995

• Established and managed a limousine rental service for both personal and business clients. CEO & Chairman of the Board, Strategic Membership Systems, Inc. 1985 – 2001

• Led claims administration and adjudication for 20 healthcare programs, including Blue Cross Blue Shield.

• Managed a network of over 250 insurance brokers and conducted negotiations with major carriers.

• Instrumental in designing innovative health insurance plans. Insurance Broker, Great West Life Insurance Company 1978 – 2006

• Top-performing broker for life, disability, and group health insurance sales.

• Recruited and managed a network of 180 insurance brokers across the U.S.

• Achieved recognition as one of the top third-party healthcare administrators. Meat Cutter, Giant Food

1971 – 1981

• Managed inventory and customer requests, ensuring top-notch service in food preparation. Education

Perry Hall High School — Diploma, 1970

Community College of Baltimore County — 1970

Skills

• Business Operations & Financial Management

• Negotiations & Contract Management

• Client Relationship Management

• Leadership & Team Development

• Martial Arts Instruction (Children and Adults)

• Customer Service & Conflict Resolution

• Sales & Marketing

• Proficient in Authorize.net

• Meat Cutting

Awards & Certifications

• Million Dollar Round Table

• Top of the Table: National Quality Award

• Baltimore Life Underwriters Agent of the Year

• Featured in Life Insurance Selling magazine

• 5th Degree Master Instructor in Taekwondo

• Master in CDT Hand-to-Hand Combat

References

Available upon request.

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