Scrum Master Software Development

TERENCE OJONG

Scrum Master

Tel: +1-404-***-**** E Mail: **********@*****.***

Summary

I have a total of 11+ years of experience, including 5+ years as a Scrum Master. My role as Scrum Master in Agile software development methodology is key. I am responsible for facilitating the agile process within the team and ensuring the team adheres to agile principles and practices. My primary goal as a Scrum Master is to help deliver high-quality products efficiently and effectively by removing any obstacles that may impede progress. I organize and facilitate various agile events such as daily stand-up meetings, sprint planning, sprint review and retrospective meetings. Identifying and removing obstacles that prevent the team from achieving their goals. This may include resolving conflicts, coordinating with other teams or departments, and escalating issues when necessary. Providing guidance and support to team members on agile practices, principles and processes. Helping the team to continuously improve and adapt to changes. Protecting the team from external distractions and interruptions to allow them to focus on work and fulfill their commitments. Fostering a collaborative and transparent environment where team members can communicate openly, share ideas and work together towards common goals. Tracking the team's progress during sprints and making sure they are on track to meet their sprint goals. Keeping stakeholders informed of team progress and any potential risks or issues. Encouraging the team to self-organize and make collective decisions, empowering them to take ownership of their work and responsibilities. Facilitating regular retrospectives to reflect on team performance and identify areas for improvement. Encourage experimentation and adaptation to optimize team effectiveness over time. Core Competences

Project Scoping, Roadmaps, and Management Stakeholder Engagement Pre-project assessment User Stories Quality Assurance Product Roadmaps Team Management Change Management Coaching and Training Process improvement Proficient facilitation Risk mitigation planning Cross Functional Support Estimation Workshops Daily stand-ups/Scrum Sprint Reviews Retrospectives Product backlog refinement

Professional experience

OZZYS CYBER CONSULTANCY SERVICES Scrum Master Feb 2018 – Till Date As a Scrum Master, my primary role is to facilitate the agile development process and ensure effective adherence to the Scrum framework.

Responsibilities

• Organize and facilitate Scrum events including Sprint Planning, Daily Standups, Sprint Reviews and Sprint Retrospectives. Ensuring these meetings are productive and timeboxed appropriately. • Identifying and removing barriers or obstacles that impede team progress. This may involve coordinating with other teams or stakeholders to resolve issues.

• Protecting the development team from external distractions and interruptions allows them to focus on their work during the sprint.

• Training the team on agile principles and practices, helping them understand and adopt the Scrum framework. Providing guidance on self-organization, cross-functionality and continuous improvement.

• Promoting cooperation and communication within the team and across departments. Promoting transparency and open communication to foster a culture of trust and accountability. • Assist the Product Owner in managing the Product Backlog, ensuring it is refined, prioritized and clearly defined. Help the team understand and refine user stories and acceptance criteria. • I track and monitor the team's progress during the sprint to ensure they are working towards the sprint goal and delivering incremental value.

• Facilitate sprint retrospectives to reflect team performance and identify areas for improvement. I encouraged the team to experiment with new methods and techniques to improve their effectiveness.

• Encouraged collaboration between team members with different skills and backgrounds to promote cross-functional teamwork and shared ownership of deliverables.

• Provided regular updates to stakeholders on team progress, bottlenecks and key metrics. Ensured transparency and visibility in team work.

SNAGA TECHNOLOGIES Pvt Ltd Project coordinator Aug 2015 - Jan 2018

• Managed multiple projects simultaneously from initial concept through the entire software development life cycle.

• Maintain documentation, libraries and tool kits, and maintain an archive of project history. • Worked with product, business and development to effectively drive projects from concept to launch.

• Facilitated and managed QA process for managed feature requests, bug filing and testing launches. • Involved in continuous improvement efforts in the software development process. • Responsible for ensuring projects are launched according to published schedules. • I am responsible for setting up and managing collaboration & communication tools. • Led the process of developing and prioritizing monthly and quarterly plans with the team lead. • Managed a complete calendar and tracking of UX requests and communications to the organization.

• Guiding the team and helping them in the self-governance process to make them aware of the effectiveness of Agile Scrum frameworks.

• Worked closely with Product Owner to effectively plan delivery of software solutions to clients. • Tracked and managed product backlog, burn-down charts, velocity and task breakdown. • Solve problems through risk management and contingency planning.

• I +-can assist the QA team in creating test strategy, test scenarios and test data. DELTA RECHARGE SOLUTIONS Pvt Ltd Project Analyst Jan 2012 - jun 2015

• I can help develop project plans including timelines, milestones and resource allocation. • Collect, analyze and interpret project related data.

• Provided insights and recommendations based on data analysis to support decision making. • Created regular and ad hoc reports to update stakeholders on project status, progress and Key Performance Indicators (Kpis).

• Ensured accuracy and completeness of project-related data in reports.

• Identifies potential risks and issues affecting project delivery.

• Worked with the project team to develop risk mitigation strategies and contingency plans.

• Maintain comprehensive project documentation including meeting minutes, project schedules and status reports.

• Ensured that all project documentation was organized and easily accessible. • Assisted in resource allocation and tracking to ensure project work was completed on time and within budget.

• Monitor resource utilization and identify areas for optimization.

• Provided training and support to project team members on project management tools and processes.

• Responsibilities highlight the multi-faceted role of the Project Analyst, a combination of analytical, communication and organizational skills, successful project analysts contribute to the efficiency and effectiveness of project delivery by providing valuable insights and support throughout the project lifecycle

Technical Skills

Agile Management, SDLC Methodologies, Agile PM, Scrum, Kanban, Waterfall, JIRA, Confluence, Miro, Story Mapping, Capacity Planning, Skill Assessment, Agile Maturity Assessment, PAQ

(Project Approach Questionnaire), Dependency Mapper, Sprint Backlog Health, Velocity, Burn-down charts, Mural, Rally, Microsoft Teams, Azure, AWS, Certification

• Professional Scrum Master II (PSM II)

• Professional Agile Leadership I (PAL I)

• SAFe 6.0 Certified Agilist

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