Customer Service Front Desk

Tamara Robertson

Anderson, SC

An efficent detail oriented problem solver with 12 years of customer service experience, and a proven knowledge of bookkeeping systems. Looking forward to using my skills to fill the customer focused role at your company.

Work Experience

Front Desk Clerk

Holiday Inn Express and Suites - Clemson, SC

November 2023 to Present

• Customer service

• Checking guests in or out

• Ensure that guest are happy with there room and service Cashier/Customer Service

Ingles Markets - Anderson, SC

November 2022 to April 2023

1. Cashier

2. Light stock

3. Customer services

Guest Service Representative/Night Auditor

Quality Inns - Anderson, SC

June 2018 to August 2020

1. Check guest in and out

2. Do nightly audit

3. Setup breakfast bar

Customer Satisfaction Representative

SCENTAIR TECHNOLOGIES LLC - Charlotte, NC

May 2016 to April 2018

1. Customer Satisfaction

2. Trouble shoot customer complaints

3. Transfer to the department that can help them

Accounts Payable Specialist

AFI - Charlotte, NC

August 2011 to July 2014

1. Post payables

2. Balance payables

3. Filing

4. Journal entries

Education

Associate's degree in Accounting

Cabarrus Community College - Kannapolis, NC

August 2012 to June 2015

Skills

• General Ledger Accounting

• Journal Entries

• General Ledger Reconciliation

• Accounts Payable

• Bank Reconciliation

• Account Reconciliation

• Customer service (10+ years)

• Microsoft Office

• Sage

• Microsoft Excel

• Bookkeeping

• Payroll

• Customer service

• Accounting

• General ledger accounting

• Account reconciliation

• Balance sheet reconciliation

• General ledger reconciliation

• Accounts payable

• Bookkeeping

• Cash handling

• Property management

• Computer skills

• Leadership

• Marketing

• Analysis skills

Certifications and Licenses

105223728

January 2019 to October 2027

Driver's License

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